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yyyyyy x. yyyyyy           xxxxxx west cross drive #0000 xxxxxx xxxx , xxxx , xxxxx 00000



results-driven individual eager to contribute broad scope of experience in sales, management, marketing and customer service in a challenging assignment.

career profile

ø  over 15 years of experience with national leaders in sales and management.

ø  extensive marketing, business development and promotional background.

ø  proven department manager, coordinator, team leader and developer.

ø  drive achievement of ambitious revenue objectives in highly-competitive market places.

ø  property and casualty license, state of colorado and credit and life insurance license.

ø  establish and facilitate high-dollar client relationships including account management.

ø  adept at presentations to key decision makers.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business development objectives.

ø  proven accomplishments in building market share and recognition.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.

ø  general studies at jackson community college.

professional certifications

property and casualty license, state of colorado

credit and life insurance license

professional experience

state farm, littleton, co                                                                                                                 2008 - 2010

insurance sales account representative

       sold life, health, auto and homeowners insurance.

       developed new business through outside sales.

       serviced customer accounts and filed claims.

       called on local businesses to develop new accounts.


tcf bank, colorado springs, co                                                                                                    2007 - 2008

regional manager

       oversaw operations of seven branch offices.

       increased loan sales and recruited new employees.


cli funding, phoenix, az                                                                                                                2006 - 2007

operations manager

       directed office sales, compliance and operations.

       recruited new investors while developing new processes to ensure compliance and profitability.


arizona federal credit union, phoenix, az                                                                                       2005 - 2006

director of consumer lending

       led loan services, indirect lending, underwriting and members auto center departments.

       improved call center wait times, accuracy and customer service quality.


citifinancial                                                                                                                                    1995 - 2005

district manager, sterling heights, mi/phoenix, az 2004 - 2005

       promoted after success as customer service representative, branch manager and sales trainer.

       oversaw seven branch locations and up to 35 employees.

       facilitated training sessions utilizing powerpoint.

       consistently in top 10% of managers companywide for profitability.

       improved sales of loan and ancillary products while decreasing delinquency and expenses.

       served on president s council to plan new processes and initiatives.

       conducted training sessions.

yyyyyy x. yyyyyy           xxxxxx west cross drive #0000 xxxxxx xxxx , xxxx , xxxxx 00000




cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a sales management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over 15 years of account management, loan processing, branch and departmental leadership, presentation and insurance experience. to complement this background, i possess staff supervision, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy








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