Senior-level Management Executive eager to contribute extensive business development, operations and customer service expertise toward supporting a dynamic organization in optimizing revenue growth.
Proficiency in all aspects of business management including P&L (profit and loss), staff development, team-building, business plan development, customer service, and vendor relations.
Human resources background spans hiring, training, motivation, discipline, and mentoring.
Proactively devise administrative and operational procedures to standardize and expedite workflow, elevate staff productivity, heighten customer satisfaction, and reduce expenses.
Diligently assess all aspects of business operations to determine and optimize fiscal performance, sustainability, profit levels, competitive positioning, and revenue opportunities.
Highly versatile; able to adapt to new roles, responsibilities, industries and environments.
Lexington Liquor Shop, Baltimore MD, 2008 to 2011
Owner & Operator
- Spearheaded full-scope business operations inclusive of staffing/hiring, employee scheduling, payroll, financial administration, cash flow management, inventory control, and purchasing.
- Leveraged excellent forecasting expertise to achieve 22% growth in sales during first year and 12% growth in year two.
Talbert's Ice and Beverage Service, Bethesda MD, 1989 to 2008
Drove complete spectrum of daily business operations while ensuring and enforcing top-notch customer service, quality control, and profit maximization.
Steadily brought annual gross sales from less than $1M to over $2.2M.
Championed efforts to realize.34 cents of each dollar generated as net profit and created large mark-ups to maximize bottom line.
Oversaw financial management functions including budgeting, cash flow, forecasting, and cost control.
Applied outstanding planning capabilities to cost-effectively control inventory and manage procurement; successfully increased inventory by 40% within five years in role.
Directed human resources operations encompassing hiring, training, employee relations, and payroll.
BA Degree, Government and Politics, Minor in History, University of Maryland, College Park, MD
President, Wootton High School PTA, Rockville MD, 2002 to 2007
Vice President, Willows of Potomac Homeowner's Association, Rockville, MD, 1996 to 2007
Hiring Agent Name
I am currently seeking a challenging career opportunity in a senior management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
I bring to you a seasoned background in business operations management, and a significant blend of talents in driving sales growth, increasing profit, enhancing customer satisfaction, and creating highly productive and cohesive teams. Additionally, I offer advanced planning, analytical, forecasting, purchasing, and communication skills which are paramount in a top-level management role.
As a proactive contributor to your organization, you will find me to be a stellar leader committed to supporting you in achieving your objectives through insight, flexibility, and an entrepreneurial spirit. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future. Please note that I am relocating to Overland Park, Kansas in <INSERT NUMBER> weeks.
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