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yyyyyy x. yyyyyy

                                        0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective                              

results-driven financial professional eager to contribute demonstrated leadership, business development, and strategic problem-solving skills toward actively supporting the employer in optimizing profitability


ø  offer numerous years of progressive experience in customer service, business development, risk assessment and mitigation, and operational management with expertise in the financial industry

ø  effectively identify and capitalize on opportunities to penetrate and develop markets in highly competitive environments; demonstrated ability to succeed despite unstable conditions

ø  successfully target, prospect, secure, and manage major accounts; develop and maintain a diverse consumer base by facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  excel at recruiting, building, and leading top-performing support teams; author standard operating procedures, training materials, and policy/procedural manuals

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  accurately manage financial administration including accounts payable, collections, and account reconciliation; generate detailed reports instrumental to assessing performance

ø  sharp business acumen, analytical aptitude, and strong technical skills; practical experience developing proprietary software to improve productivity and accuracy

ø  dynamic communication, presentation, negotiation, and relationship management skills; ability to cultivate critical, long-term business connections

ø  ensure compliance with all corporate policies and procedures as well as government laws and regulations

ø  proactive team player equally effective in independent and collaborative settings


~ technical proficiencies ~

ms word ~ excel ~ powerpoint ~ outlook ~ as400 ~ loan origination software

typing: 63 wpm ~ 10-key: 12,800 kph ~ alphanumeric: 14,900 kph

professional experience                

communications dispatcher, sparks police department, sparks, nv                                         7/08 c present


executive assistant/loan processor, cetus mortgage, ltd., reno, nv                                       7/07 c 10/07


branch operations manager/sr. underwriter, titan wholesale, reno, nv                                 12/06 c 6/07


branch operations manager/sr. underwriter, first magnus financial, reno, nv                      5/05 c 12/06


branch operations manager/sr. underwriter, sierra pacific mortgage, reno, nv                    8/03 c 4/05


senior underwriter/operations manager, capitol commerce mortgage co., reno, nv                        11/97 c 8/03







yyyyyy x. yyyyyy

                                        0000 xxxxxx xxxx , xxxx , xxxxx 00000







hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include 10 years of experience in the lending industry and a solid record of excellent customer service.  i excel at analyzing complex financial data and am adept at assessing potential risks to develop favorable solutions.  my outstanding communication and organizational skills have consistently proven instrumental in my ability to build, train, and manage interdisciplinary teams.  to complement this background, i offer exceptionally sharp technological skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.







dawn cummings













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