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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


productive, quality-oriented administrative professional eager to contribute exceptional executive assistance, business support, project management, interpersonal relation skills toward optimizing operations of a progressive organization.



  • respected executive assistant offering over 19 years of solid and progressive administrative support experience.
  • in depth expertise in executive-level support, office management and customer service capacities.
  • consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and achieve organizational objectives.
  • skilled at performing independently or within a team to exceed all operational goals and objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • technically proficient in microsoft 2003/2007, all microsoft software applications, lotus, visio, oracle, sap rel. 4.6, onguard lenel security, and rs2 security.


selected accomplishments


~ collaborated in norcross campus renovation project; fico ~

~ strategic member of fair isaac s leadership team committee and social activities committee ~

~ served as emergency response program coordinator ~

~ key member of campus safety and physical security team ~ co-authored sop manual ~

~ recipient of numerous excellence in service awards; checkfree corporation ~


professional experience


facility coordinator/office services manager fico                                                                                      2004-2009

  • successfully coordinated and managed local facility of over 300 people, from performing evaluations, training new staff and handling personnel issues.
  • serving as project manager, oversaw 3 office closures, 3 consolidations and 2 renovations on time and under budget.
  • collaborated in equity contract negotiations with delta airlines, signed 5-year deal saving company thousands.
  • responsible for space planning, asset tracking, vendor selections, and regulatory compliance.
  • effectively handle all accounting documents, including a/p, purchase orders, vendor contracts, expense reports, price quotes, and bids.

executive administrative assistant to evp & cfo fico                                                                               1998-2004

  • actively supported cfo, evp, general counsel, and hr manager by arranged conferences, meetings and conference calls in support of overall company objectives.
  • sharp business acumen and experienced in managing broad scope of administrative operations, from administering executive daily schedule, coordinating travel itineraries and calendaring to organizing mass mailings and preparing detailed reports/correspondence.
  • successfully negotiated discounted rates with local hotels, car rental vendors, and catering vendors.
  • strategically researched and sourced vendors to ensure competitively-priced procurement of office equipment, furniture and supplies.
  • drove special event planning operations, including user conferences, tradeshows and onsite/ offsite meetings.
  • collaborated in drafting employee handbook, concierge manual and harassment classes.


sales administrator checkfree corporation                                                                                             1997-1998

senior administrator ssi division of nynex                                                                                               1991-1997


professional education


microsoft office certificates: '97 word, excel, and access.

information mapping certification - effective reporting & documentation

dun & bradstreet - professional business writing

cpr & basic first aid and aed certification

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