Yyyyyy x. yyyyyy

Business Improvement & Quality Assurance Consultant

 

SAIC, JPO-MRAP, Sustainment Directorate                        (xxx-xxx-xxxx / (079) 0000 xxxxxx xxxx , xxxx , xxxxx 00000                                                                                                                                                              abc@xyz.com

 

Executive Profile

Extensive business analysis, strategic planning, process improvement, risk management, quality assurance, and auditing experience, dedicated to partnering business improvements with innovation.  Provide expert client-specific consultation for small to medium sized businesses.  Conduct thorough examinations of existing procedures to develop new policies, streamline processes, institute improvements, and establish cost controls; utilize Six Sigma and Lean disciplines to eliminate waste, redundancy, quality defects, and customer complaints.  Generate detailed analytical reports instrumental to senior management in assessing and enhancing performance.  Dynamic communication, presentation, negotiation, and relationship management skills.  Sharp technical proficiencies including Microsoft Office (Word, Excel, PowerPoint, Outlook), MS Publisher, Form Flow, Fed Log, and LOGSA.

 

~ Core Competencies ~

• Organizational Behavior Consulting
• Third Party Consulting
• Staff / Management Training & Development
• Procedure Implementation
• Technical Writing
• Final System Review
• Program Launch
• Preventative and Predictive Maintenance
• Process Auditing
• Product Auditing
• Internal Auditing
• Program Audits
• Preventative and Predictive Maintenance
• Quality Systems Development
• Quality Assurance
• Quality Policy
• Quality Manual
• Internal Auditing; Document Control
• TQM Implementation
• Corrective Action
• Material Review Board
• Quality Engineering
• Quality Reporting
• Statistical Process Control
• Qualification Test Methods
• Failure Analysis Methodology

 

• ISO 9000-1994 (9001, 9002, 9003)
• ISO 9000-2000
• ISO 9000-2000
• Emergency Services
• FDA C QSR (GMP/cGMP) Compliance Audits
• FDA Sterilization and Validation Services
• Inventory Control
• Medical Device Manufacturing Services
• Supplier Selection and Qualification
• Registrar Selection Assistance

 

Professional Experience

SAIC, JPO-MRAP, Sustainment Directorate, BAF, Afghanistan                                                                   3/10 C Present

Material Expeditor C HQ Bagram

• Prepare and record standard supply and "off-line" requisitions, perform lateral searches for parts, and place orders for parts, materials, equipment, administrative supplies, and warehouse stock
• Distribute materials to personnel and document special requests
• Account for all recoverable items, return and document all surplus or unserviceable parts and equipment, and document and ship Warranty Repair Items
• Accurately prepare, log, and file shipping documentation and inventory lists; consistently maintain appropriate inventory levels

 

CSA, Ltd.                                                                                                                                                     6/07 C 3/10

Quality Systems Auditor C Quality Assurance Department, Camps Buehring & Arifjan, Kuwait (6/08 C 3/10)

• In recognition of outstanding performance, quickly progressed within company to attain position responsible for conducting daily audits and following up on proposed corrective actions to ensure compliance with government regulations and ISO 9001:2000 standards
• Prepared and conducted quality trainings for all levels of employees, worked closely with team members to promote understanding of quality standards, and assisted Quality Systems Analyst and Lean Six Sigma Black Belts  

• Actively monitored key performance indicators to identify areas for improving internal and external reliabilities; contributed to the ongoing development and maintenance of proprietary Quality Management System

• Participate in Defense Contract Management Agency company statement of work audits and Det Norske Veritas ISO 9001 compliance verification audits

 

Continued
Yyyyyy x. yyyyyy                                                                                                                                                                                                       Page 2

Sr. Unit Set Controller C Field Maintenance Support Department, Camp Buehring, Kuwait (6/07 C 6/08) 

• Trained and led highly productive 25-member teams in performing logistical details utilizing automated logistical systems and techniques in line with established policies, procedures, and regulatory standards
• Coordinated, conducted, and followed up on internal self audits to ensure compliance with Statement of Work, Department of the Army regulations, CSA Project Operating Procedures, Standard Operating Procedures, and work instructions; analyzed existing internal controls, delivered recommendations on process improvements, and implemented Lean Six Sigma methodologies to perfect processes and prevent errors
• Monitored receptiveness, quality, quantity, and safety of work performed at the branch level by 160 assigned employees; served as backup Branch Manager and coordinated Transportation Movement Requests though Camp Movement Teams
• Produced daily, weekly and monthly briefings for the TES Branch and conducted weekly presentations for Army commanders and company executives

 

~ Military Background ~

U.S. Army C HHC 1/30TH INF 3RD ID Ft. Benning, GA / Iraq                                                                            6/03 C 1/07

Automated Logistical Specialist

• Updated and delivered Reconciliation reports, maintained Overage Repairable Items List, assisted with unit maintenance planning, and produced equipment usage, operation, maintenance, modification, and calibration reports
• Created and maintained automated and manual accounting records, performed accounting and sales duties, and executed financial management functions
• Reviewed and processed requisitions, inventories, surveys, and warehouse documents; corrected any discrepancies and provided ongoing status updates
• Successfully reduced equipment turn-around time through effective planning, record keeping, and process tracking; maintained full accountability for more than $10M of repair parts
• Proficiently operated Standard Army Maintenance System-1- Enhanced (SAMS-1-E) and Unit Level Logistics System (ULLS-G)

 

Education & Training

Project Management Certification, Villanova University                                                                                 In Progress

Master Executive Leadership Certification, Cornell University Johnson Graduate School of Management       In Progress

Lean Six Sigma Black Belt, Villanova University                                                                                           In Progress

Executive Leadership Certification, Cornell University's Johnson Graduate School of Management                          2010

Six Sigma Green Belt, Wells and Associates                                                                                                          2009

Lean Six Sigma Certification, CSA, Ltd.                                                                                                                2009

Supervisory Development Program Certification, CSA, Ltd.                                                                                  2009

ISO 9001 Quality Management Systems Lead Auditor Certification (IRCA 2245), Bureau Veritas                            2009

Army Records Information Management System (ARIMS), CSA, Ltd.                                                                     2007

Army Records Information Management System (ARIMS), United States Army                                                       2005

Standard Army Maintenance System-1- Enhanced Course Certified (SAMS-1-E), United States Army                    2005

V- SAT Communication Systems Certified, United States Army                                                                             2004

Unit Level Logistics System-Ground Course Certified (ULLS-G), United States Army                                            2003

Automated Logistical Specialist 92A Course Certified, United States Army                                                            2003