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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


                                    Multi-Store Retail Manager                                   


Offering over 20 years of successful track record in steering retail operations, including extensive background in multi-unit/regional management, to consistently attain and surpass goals and expectations ~ Profitably drive multiple facets of business operations ranging from human resources, sales, customer service, and merchandising/product placement to ordering, inventory control, bookkeeping, and corporate/management reporting ~ Excel in maximizing competitive leveraging through new store launches and proactive marketing/promotional/advertising strategies ~ Expertise in defining, developing and implementing proactive policies and procedures to optimize bottom-line operational and financial performance ~ Successfully recruit, train, motivate, and lead top-performing management and support teams committed to delivering superior customer service ~ Effectively plan workflow and coordinate human resources to control labor costs


~ Key Achievements ~

Ø  Recognized as Employee of the Year out of 200 peers; ranked in Top 5 Stores out of 80 Stores

Ø  Successfully spearheaded new store launches as well as numerous store remodels for two major retail chains, supporting development of multi-million dollars in annual volume

Ø  Recipient of both Annual and Monthly Maxx Pride Awards for superior managerial performance

Ø  Consistent track record of steady and rapid progression over course of career, demonstrating ability to facilitate dynamic results for the employer


                                        Professional Experience                                      


AMERICAN MATTRESS C Crystal Lake, IL                                                                      2006-Present

Regional Operations Manager

  • Successfully steer full-scope operations for region, with responsibilities ranging from human resource recruitment/training and management, sales and customer service to buying, inventory control and product placement

BEDDING EXPERTS C Gurnee, IL                                                                                  2002-2006

Store Manager

  • Drove high-volume store operations, effectively building dynamic teams and directing purchasing, merchandising and administrative functions to maximize results


TJ MAXX C Multiple Locations, IL                                                                                   1995-2002

Store Manager, Mt Prospect/Hoffman Estates/Gurnee, IL; 1997-2002

Assistant Manager/Merchandise Manager/Operation Manager; 1995-1997

  • Rapidly promoted to manage all areas of operations for multi-million dollar stores employing 3 Assistant Managers and as many as 60 support team members; held P&L accountability and strategically managed resources to control payroll costs
  • Conducted comprehensive store audits to ensure they were operating at optimal performance

F&M SUPER DRUG STORES C Multiple Locations, IL                                                     1985-1995

Store Manager, Niles/Chicago/Forrest Park/Melrose Park/Norridge; 1992-1995

Assistant Manager, Chicago/Melrose Park; 1989-1992

Floor Supervisor/Warehouse Manager, Niles/Buffalo Grove/Chicago; 1985-1991

  • Steadily progressed with company over course of a decade, gaining extensive knowledge of all areas of not only retail but warehousing operations; ultimately managed 3 Assistant Managers and 50 staff
  • Drove new store openings and remodels instrumental to boosting company revenue


                                            Community Activities                                          


Volunteer-Honduras Orphanage; 1 week annually

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