Yyyyyy x. yyyyyy
Dynamic, intelligent and articulate Business Professional with a proven track record of leading office management, customer service and staff development strategies for organizations in the travel industry. Eager to integrate exceptional communication, leadership and performance management talent toward optimizing the goals of a progressive employer in a travel management role.
Relocating to the New Jersey/Pennsylvania in the near future.
Sabre and Worldspan GDS Systems
Corporate Travel Planning
MS Office/Computer Proficiency
Create Exceptional Customer Experience
Office Management/High Productivity
Extensive Travel Industry Knowledge
Understand Competitive Landscape
Coordinate Trade Show/Special Events
Travel Innovators , Xxxxxx, Xxxxxx - Certified Travel Counselor
Commonwealth College, Xxxxxx, Xxxxxx - Associate's Degree, Business Management
2006 to 2009: Seabreeze Travel, Xxxxxx, Xxxxxx - Office Manager
Led business management activities for a retail travel agency; prepared transactions reports, tracked ticket inventory and delivered exceptional customer service to secure client loyalty, repeat and referral business.
Managed office supply inventory, identified cost saving opportunities, and oversaw advertising management strategies to optimize market penetration and customer awareness results.
Hired, trained and managed travel agents; led performance management and employee relations activities to secure staff longevity and increased morale.
Personally managed travel coordination strategies for upscale and corporate clientele; leveraged strong understanding of travel industry landscape to answer questions and offer recommendations.
2000 to 2006: GOGO Worldwide Vacations, Xxxxxx, Xxxxxx - Wholesale Travel Advisor
Provided key support for this busy travel agency; qualified clients to recommend and coordinate appropriate travel products within customer expectations and budgetary restrictions.
Utilized Sabre airline booking system along with propriety tools and systems to monitor internet sites.
1999 to 2000: Geico, Xxxxxx, Xxxxxx - Property & Casualty Customer Service Agent
Interacted with extensive client base to provide personalized service; effectively managed and resolved customer issues, and processed policy updates.
1996 to 1998: The Vacation Store, Xxxxxx, Xxxxxx - Travel Advisor
Produced top sales results, company wide; qualified clients, answered inquiries booked multi-faceted travel packages using Sabre airline booking system.
Yyyyyy x. yyyyyy
<Hiring Contact Name>
<City, ST Zip>
Dear Mr./Ms. ____:
Are you seeking a dynamic and ambitious Travel Coordinator to join for your organization? If so, I believe my successful history of driving aggressive client relationship management, providing critical travel planning and extensive knowledge of the travel market makes me the ideal candidate for <position here>.
With a self-motivated drive and aptitude for optimizing client relations, travel planning and marketing strategies, I have the business acumen, creative talent and communication skills to excel in this position. I am highly knowledgeable in managing business operations, establishing lucrative relationships with key clients, and driving business initiatives to maximize performance and revenue results. My reputation for being a knowledgeable professional with an in-depth understanding of travel packages and identifying options to create arrangements within the clients budget is well earned. My diverse background and passion for creative leadership sets me apart from other candidates, and I can offer you not only the ambition to be successful in this role, but the hands-on experience that will be critical in making it a success.
The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>. As a proven leader, I believe it would be beneficial for us to meet. I ll be calling your office within ten days to inquire on the status of my application. If you need to reach me before then, please contact me at the number listed above.
Thank you for your time and consideration.
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