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yyyyyy x. yyyyyy

                                 1944 pacific ave., apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com                 

 

career objective                              

passionate customer service professional eager to contribute superior communication, organization, and client relations skills toward actively supporting operations of a progressive veterinary office concerned with promoting animal welfare

 

profile                                                

ø  offer six years of progressive customer service experience with expertise in client retention; consistently achieve superior levels of customer satisfaction

ø  strong experience handling and caring for animals in a safe and effective manner; possess depth of knowledge regarding animal behavior

ø  solid administrative background including excellent telephone skills, schedule management, and records and database maintenance

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  highly effective at identifying and addressing client-specific needs; follow up with customers and respond to additional requests and inquiries

ø  demonstrated record of performing multiple duties concurrently in fast-paced environments; flexible and willing to work as best benefits the office

ø  adept at developing and implementing strategic marketing and advertising campaigns including creating and producing collateral

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

microsoft word, excel, powerpoint, access, outlook ~ adobe photoshop, illustrator ~ indesign ~ quark

 

professional experience                

sales associate, dragonfly, tacoma, wa                                                                      10/07 c present

 

team leader, urban outfitters, atlanta, ga and seattle, wa                                           8/06 c 10/07

 

account executive (contract position), anisa international, atlanta, ga             2/06 c 4/06

 

production coordinator, current, inc, atlanta, ga                                                          8/05 c 1/06  

 

account executive, westwayne, inc., atlanta, ga                                                          4/04 c 12/04

 

account executive, zimmerman & partners advertising, inc., ft. lauderdale, fl 9/02 c 1/04

 

~ additional experience ~

volunteer, tacoma/pierce county humane society, insert city, wa                          insert date c present

 

education                                           

grady college of journalism & mass communication, university of georgia                    december 2001

bachelor of arts in journalism, major: advertising

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