Social Services Professional with significant experience in the educational arena eager to contribute talents toward supporting a dynamic organization in achieving goals and objectives for optimum client wellness.
Able to leverage knowledge of community resources, case management proficiency, and relationship-building expertise to assist clients in accessing and navigating available programs, services, and sources of assistance.
Diligently maximize positive outcomes by establishing linkages for clients with community agencies and resources, driving health promotion, serving as an advocate, and fostering cohesive and cooperative relationships.
Excel in conducting assessments, crisis intervention, behavior management and modification, and delivering family services including foster care and child protective services.
Self-directed and equally effective working autonomously as well as within a collaborative environment using a multidisciplinary approach; solid experience in roles such as Child Welfare Specialist and Family Services Caseworker.
Incisive, methodical, and adept at one-on-one counseling and associated administrative tasks such as record-keeping and report preparation.
Outstanding blend of communication, interpersonal, organizational, and follow-up skills; extensive experience in testifying in court.
Edison Schools, Inc., 2001 to 2009
Student Support Manager, Supervisor (2003 to 2009)
Held critical role as liaison between parents and school with accountability for student attendance monitoring, discipline, volunteer program development/administration, and crisis management.
Resourcefully created school-wide behavior management handbook and coordinated broad-based services for children requiring additional support and intervention.
Partner with Special Education colleagues to coordinate support services for students, and leveraged strong interpersonal skills in regularly communicating with parents.
Planned and orchestrated special events, field trips, assemblies and fundraisers, requiring superior organizational skills and cooperative relationships with numerous community organizations.
Initiated court referrals for abuse and neglect of students and testified in court proceedings.
Applied considerable leadership talents toward supervising and managing attendance monitor and security officer, performing staff evaluations, and facilitating professional development workshops.
District Recruitment Representative (2005 to 2007)
- Teamed with Recruitment Specialist to attract quality educators via job fairs, conference calls, meetings, and recruitment events.
- Decisively screened candidates, conducted interviews, verified state certifications and steered compliance with No Child Left Behind (NCLB) legislation.
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Professional Experience (Edison Schools) Continued
Behavior Management Specialist (2002 to 2003)
Strategically administered and monitored school-wide behavior and incentive plans, documented observations of students and teachers, and used SASI computer program to track disciplinary actions and student data.
Devised and implemented effective mentoring programs and engaged challenging students in the classroom on a daily basis.
Held meetings with parents as needed, and established partnerships with community resources to provide appropriate services to families.
Assistant Dean of Students (2001 to 2002)
- Attentively monitored truancy and attendance, maintained associated documentation, met with parents as necessary, and enforced disciplinary procedures throughout school.
- Conducted entrance and exit interviews and provided supportive counseling to students, families and staff.
Baltimore City Department of Social Services, 2000 to 2001
Family Services Caseworker III
Exercised sharp problem solving, critical thinking, and communication skills to provide family protective services in response to reported or suspected cases of child neglect and/or abuse.
Conducted investigations and home visits to complete in-depth family assessments which will aid decisions for out-of-home placement or reunification of children in foster care.
Prepared comprehensive reports on progress or declining behavior of family, educated parents in child development behavior, and implemented court orders of protective supervision.
Skillfully provided counseling to children, adolescents, families and individual family members.
Administration for Children's Services, 1997 to 2000
Child Welfare Specialist
Conscientiously monitored foster care agencies and organizations to ensure strict compliance with government rules and regulations.
Managed full-scope caseload of neglected, abused, delinquent, or disabled children/youths, as well as disadvantaged and dependent adult clients.
Devised plan of action for treatment, services, and/or resources to address problems including housing arrangements.
Compiled case histories, summaries and records, provided counseling, and prepared legal documentation and petitions.
Exhibited excellent analytical strengths in conducting family assessment and placement studies, and authorizing protective services for endangered children and adults.
Additional experience includes role as On-Site Administrator of Supplemental Education Service for Knowledge Learning Corporation, 2005 to 2007.
Bachelor of Arts Degree in Psychology, York University, Queens, New York, 1996
Certificate C Business Grammar for Busy Professionals (in progress)
National Certified Trainer, Student Support Managers, Edison Schools, Inc., 2004
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