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yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000



career objective                              

results-driven administrative specialist eager to contribute superior organizational, analytical, and customer service skills toward supporting the employer in optimizing revenue and operational performance


ø  offer more than 10 years of progressive experience with expertise in office administration, accounting, and executive support

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; accept and place orders, successfully address and resolve issues

ø  accurately and efficiently perform clerical functions, prepare critical documentation, manage high volumes of data, and generate reports instrumental to senior management in assessing performance

ø  sharp analytical aptitude, strength in accounting, and practical knowledge of business math

ø  effectively coordinate executive schedules, travel arrangements, and corporate events

ø  demonstrated ability to perform multiple responsibilities simultaneously and under heavy pressure; consistently meet deadlines while providing high quality service

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments


~ technical proficiencies ~

ms office (word, excel, powerpoint, access) ~ lotus 1-2-3 ~ wordperfect ~ track-it! ~ typing 65 wpm

professional experience                

rdsi banking systems, defiance, oh                                                                                             7/98 c present

accounting specialist / contract administration (7/06 c present)

accounting specialist (1/05 c 7/06)

administrative assistant to the president (9/00 c 1/05)

administrative secretary to the president (7/98 c 09/00)

           in recognition of outstanding performance, steadily progressed within this leading provider of regional commercial bank data processing and item processing services to attain position entrusted with a broad range of administrative and accounting responsibilities

           provide comprehensive executive support, including document preparation, report generation, conference call setup, and recoding of minutes; coordinate annual two-day ceo conference and golf outing

           accurately prepare monthly billing for more than 70 customers with varied fee schedules; ensure timely release and payments, maintain accounts payable / receivable, and efficiently resolve customer issues

           place all customer software orders, manage vendor relations, assign cost centers, and code and generate invoices


northwest state community college, archbold, oh                                                                         1998

associate of applied business in information processing

accounting assistant certificate

           gpa 4.0


yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000







hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a insert job title capacity after taking time off to resolve family issues, and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include numerous years of experience providing highly proficient administrative support, information management, accounting documents, and customer service.  i excel at accurately entering, reviewing, and editing detailed data to ensure maximum productivity, efficiency, and profitability, and i am adept at handling multiple concurrent responsibilities.  my dynamic communication skills have consistently proven instrumental in my ability to work in fast-paced environments.  to complement this background, i offer an associate of applied business in information processing and accounting assistant certificate.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.




yyyyyy x. yyyyyy




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