Performance-driven leader with expertise in New Business Development, Client Relationship Management and Administrative Operations eager to contribute talents toward supporting a progressive organization in maximizing sales and profits as a key team member.
Training & Development
Ø In-depth relationship cultivation expertise with the ability to work independently on multiple projects simultaneously with specialized knowledge of operational and management processes, inside and outside sales methodologies, various product applications, customer loyalty and retention programs, client development practices, presentation skills, as well as forming collaborative relationships both internally and externally.
Ø Possess extensive database and network of commercial property owners and commercial brokers.
Ø Consistently focus on ensuring development of high-standard client services programs.
Ø Comprehensive understanding of the business development arena due to hands-on application regarding information management, communications, and marketing practices.
Ø Excel in defining and implementing policies that enhance and maximize market visibility related to competitive advantages.
Ø Consistently focus on ensuring development of high-standard efficiency protocols.
Ø Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.
Ø Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.
Ø Embrace organization initiatives and mission statement.
Ø Perform in-depth analyses in order to ascertain and proactively prepare for market variations.
Ø Standardize sales and marketing protocols in order to streamline and increase workflow productivity whenever practical.
managing multiple high dollar budgets simultaneously and efficiently.
Manager, Food Lion and Bottom Dollar 2004-Present
- Departments responsible for 75% of total store revenue.
n Primary responsibilities include comprehensive management and oversight of sales and operational processes of business. Specifically;
n Product and Resource Allocation
n Purchasing and Procurement
n New Business Development
n Networking and Referrals
n Repeat Business Generation
n Financial Analysis and Implementation
Client Services Representative (Call Center), Cyberrep Com Inc. 2002-2003
n Primary responsibilities included oversight and identification of potential client service opportunities in order to maximize loyalty and retention and mitigate problems as they arose. Specifically;
n Troubleshooting and Problem Resolution
n Product Explanations
n Conducting Customer Service Assessments and Evaluations
Manager, H-Way Pizza
Field Associate, J&T Homes
Infantryman, United States Army
n General Coursework (Political Science & Economics), Frostburg State University
Yyyyyy x. yyyyyy
Business Development / Operations Professional
NAME HERE OF RECIPIENT
NAME HERE OF COMPANY
Dear RECIPEINT NAME:
Recent research into COMPANY NAME prompted me to immediately update my resume for your review. Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer years of progressive advancement in key roles as a Business Development and Management Professional.
I am skilled at providing expertise regarding comprehensive tasks including training, operational analysis, hiring and retention protocols, client support, research, and a strong background in numerous aspects of human capital development. I am astute at developing streamlined processes that will increase operational productivity and reduce the occurrence of costly errors.
I am an exceptionally hard worker and my peers consider me a strong team player. My enthusiasm comes from working directly with clients and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team. I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.
After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement. I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting. Please contact me sooner if you wish to talk before then. I look forward to speaking with you.
Yyyyyy x. yyyyyy
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