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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



solutions-focused, performance-driven it manager eager to contribute technical expertise as well as dynamic program/project management, business integration and process enhancement talents toward supporting employer operations.


ø  offer approximately 12 years it experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.

ø  results-driven leader who effectively builds, trains and leads top-performing teams.

ø  expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

ø  dynamic skills in client interfacing, facilities planning/provisioning and vendor relations.

ø  proficiently steer projects from concept through delivery.

ø  entrusted with achieving optimal utilization of human, technological and financial resources through proactive workflow planning/coordination and multi-million-dollar budget administration.

ø  exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies to boost company leveraging.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

professional experience

thinkwell design, burbank                                                                                                   2007-present

manager of information technology

  contribute dynamic leadership skills toward successfully building and directing top-performing global it team located throughout united states, europe and dubai.

  conduct comprehensive review and analysis of computer system security and successfully determine and resolve security weaknesses and threats.

  define, develop and execute corporate-wide hardware and software standards instrumental to boosting productivity, efficiency and quality of multi-site operations.

  steer the structuring and implementation of results-driven management information system policies and controls, vital to ensuring data integrity, security, and legal and regulatory compliance.

  apply advanced communication and problem solving skills toward effectively negotiating and contracting with consultants, technical personnel, and vendors for services and products.

  strategically plan and coordinate computer and peripheral equipment production, malfunction, and maintenance to maximize use of resources while controlling costs and meeting company needs.

  exhibit sharp business acumen in determining scope and priorities of projects, system capacity, budgeting requirements and it acquisitions.


self employed, los angeles\ventura, ca                                                                             2007

information technology consultant

  demonstrated solid it expertise in developing and implementing policies and processes that optimize containment of threats, risks and vulnerabilities compromising computing environment integrity.

  proficiently applied advanced communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering product/service education.

  successfully contributed to business development by using proactive prospecting techniques to generate new customers.




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first data corporation (fdc), moorpark, ca                                                                         1996-2006 

manager of information systems site services

  relied upon to lend leadership and it knowledge and experience toward managing 18-member desktop support team spanning across 8 buildings and 5600 users.

  spearheaded diverse hr and it administration activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development and technology-driven solutions implementation.

  drove all hardware/software system performance reviews, identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.

  generated millions in cost-savings and achieved minimum downtime by achieving successful implementation in 4 major data center consolidation initiatives.

  cost-effectively allocated, administered and managed multi-million dollar budgets.

  minimized risk of compromise in all environments by proactively maintaining up to date with current technology relating to servers, devices and nodes using software, patches and virus definitions.

education & certifications

bachelor of science, management information systems (bsmis) - university of redlands, 2002

cne-certified novell engineer

cna-certified novell administrator

professional development/training

cisco ccna training - learning tree university, chatsworth, ca, 2000

unix training - learning tree university, chatsworth, ca, 2002

intrusion detection - learning tree university, chatsworth, ca, 2001

project management - learning tree university, chatsworth, ca, 2001

novell and mcse training - new horizons, thousand oaks, ca 

technical skills

hp ux-unix, sun microsystems, microsoft windows operating systems and all microsoft office suites including microsoft project.

certified novell: cne & cna 3, 4.11 intranetware and 5. 

microsoft windows nt server, office, outlook, backoffice, visio and lotus notes.

emulation software attachmate, tn3270.

html, web page development, apple mac, adobe photoshop, netobjects fusion. microsoft server and active directory domain administrator, novell, oracle, exchange administration.

process server, ms sql server, oracle 10, vb6, and environments.

ccure 800 security systems.

loadrunner and winrunner for enterprise e-commerce/database load testing for quality control.

oracle business warehousing.

mercury sitescope and keynotes administration.

hp openview, autocad, remedy customer relationship (crm) administrator.

unix open view, dell, compaq, emc, info security training.









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