yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

business professional eager to contribute dynamic communications, invoicing, inventory, documentation, public relations, administrative and coordination skills in a challenging assignment.

career profile

ø  a.a. degree.

ø  upcoming b.s., journalism.

ø  over ten years of successful career experience.

ø  career built in healthcare and academic sectors.

ø  expertise in delivery of exceptional customer service.

ø  highly capable writer, editor and film maker.

ø  strong leadership skills.

ø  outstanding communicator and speaker.

ø  well-organized multi-tasker with strong detail orientation.

ø  solid information technology ability.

ø  graphic design talent.

ø  knowledgeable in business unit operations.

ø  adept in relationship development and facilitating repeat business

ø  comprehensive understanding of business and operation.

ø  proven accomplishments in coordination, strategic planning and project management.

ø  highly motivated team player.

ø  flexible and adaptable to rapidly changing circumstances.

professional experience

health one pharmacy                                                                                                               2006 c present

gatekeeper

       originally recruited to general operations assignment and achieved promotion to specially developed gatekeeper position due to outstanding performance.

       track, monitor and correct billing errors.

       conduct in-depth cost analyses.

       oversee inventory.

       perform comprehensive triage of incoming information.

       tasked to do all required investigative work.

       facilitate high-volume data entry.

       designated for special projects.

       prior to current assignment, excelled in nearly every department in pharmacy operations.

 

university hospitals                                                                                                                      2002 c 2003

payroll specialist

       retained to transition to kronos electronic time-keeping system for 30,000+ employees.

       conducted beta-testing system.

       selected to train department heads and nursing supervisors.

       administered weekly payroll.

       originated and distributed checks while performing system troubleshooting covering error correction, on-site training and identifying system issues.

earlier background

during 1999-2001, served as graphic designer, kent state university library.  in this assignments, built outstanding design, layout, presentation, cad and qc skill sets.

education

lake community college, kirtland, oh
associate of arts, major, 1998

 

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a customer service representative capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include an a.a. degree and over ten years experience in the healthcare and academic sectors.  to complement this background, i possess demonstrated expertise in customer relations, operations, invoicing, cost analysis, inventory, data entry and staff training, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

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