Dynamic Manager and Six Sigma Green Belt with expertise in fast-paced manufacturing/production and engineering environments eager to contribute to the success of a progressive organization.
Offering significant experience in engineering program management and support, inventory planning and control, shipping and receiving, import/export compliance, and production planning.
Proactively evaluate existing processes and procedures to identify areas of weakness and rapidly implement administrative, logistical and operational solutions and controls that accelerate productivity, eliminate redundancy, and minimize expenses.
Considerable decision-making, problem solving, communication, relationship-building, and technical/computer skills; proficient user of spreadsheets and databases to track and organize crucial information.
Combine solid leadership and team-building expertise to train, motivate, mentor and supervise highly productive personnel.
Highly versatile and able to quickly adapt to new roles, responsibilities, technologies and environments.
Appreciated for longevity, dedication, dependability, and commitment to quality customer service.
Honeywell International, Phoenix, Arizona, 1989 to 2009
Engineering Support Program Manager
Steadily advanced through a series of promotions based on proven leadership, accomplishments, and loyalty; most recently directed Boeing 787 program by delivering engineering support, customer order management, and program budget administration.
Tracked, expeditiously coordinated, and administered unreleased engineering hardware being converted to production release configuration hardware.
Demonstrated exemplary interpersonal skills in communicating daily with customers and partner companies to meet milestones, maintain top-notch customer satisfaction, and maximize retention.
Formulated work schedules per orders from Boeing for factory, suppliers, customer returns and Service centers, exhibiting outstanding organizational skills.
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Professional Experience continued
Diligently maintained up-to-date and accurate airplane configuration hardware (airworthiness) database, velocity database, and Master Access database for development hardware.
Presented weekly status and progress reports to management and customers.
Engineer Planning and Support
Leveraged sharp multi-tasking capabilities to efficiently orchestrate, support, and facilitate customer deliveries, schedules, and returns, consistently ensuring shipments adhere to established due dates.
Reviewed and verified completion of source inspections prior to shipping.
Assessed and calculated cost for rework or repair for Program Manager.
Employed excellent prioritization skills to receive and process returned hardware for upgrade or customer credit, ship unplanned hardware or material for engineering, and confirm configuration of hardware prior to shipping from finished goods inventory.
Production Planner / Return Goods Coordinator
Steered cost-effective and timely production by devising production schedules, conducting regular material availability analyses, directing purchasing for shortages or potential shortages, and providing factory with critical customer order data.
Prepared in-depth recover plans as needed and submitted weekly reports to management for customer requirements, delivery dates, material shortages, and customer drop-in builds.
Spearheaded receipt, processing, shipping and management of military returns and repairs.
Coordinator / Business Support Principal
Strategically planned and assigned material handlers workflow to maximize use of resources, contain labor costs and boost bottom-line performance.
Drew upon significant planning, analytical, and forecasting abilities to coordinate starts for SMT (Surface Mount Technology) machine operators, manage material shortages, and drive cohesive efforts among various departments for new SMT machine builds.
Generated Bill of Material in database for all sub-assemblies associated with SMT development to enable manipulation of part numbers and quantities, vital to ensuring inventory accuracy in RIP locations.
Exhibited excellent talents in responding to last-minute engineering changes, design errors, part shortages, and other critical issues.
Trained, mentored and assisted new personnel and other departments in proper procedures of material and inventory control.
Hiring Agent Name
I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you solid experience in managing production and engineering programs, outstanding expertise in accelerating output and achieving cost savings, and an exemplary blend of talents in customer relations, employee leadership, quality assurance, lean manufacturing, and shipping and receiving. To complement these qualifications, I offer a steadfast commitment to driving continuous improvements.
As a proactive contributor to your organization, you will find me to be a highly motivated professional committed to supporting you in achieving your objectives through superior self-initiative, unparalleled resourcefulness, and well-honed leadership attributes. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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