yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

dynamic professional eager to contribute management expertise as well as strong operational skills and personnel training talents toward actively supporting an organization in maximizing performance.

 

profile

 

• respected professional offering over 22 years retail management experience, including expertise within business operations, personnel training, sales/marketing, and customer service capacities.
• consistently earned top ranks in sales performance in every position held by bringing revenues, profits and market share to new heights.
• extensive expertise in client needs analysis with a consultative approach to customer service operations.
• repeated success guiding sizeable, cross-functional teams in driving record-setting sales operations.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• dynamic communication, public relations, problem-solving, and relationship management skills.
• technically proficient in microsoft office suite, including word, excel and powerpoint.

 

selected accomplishments

recognized for developing and implementing comprehensive sops for food lion

successfully achieved budgeted profit in 2 different stores in the time frame at food lion

 

professional experience

receiving supervisor natural balance pet foods                                                                  2009-present

• sharp business acumen and experienced in managing broad scope of operations for $20m in pet food products, from inventory control and shipping/receiving to warehouse logistics and purchasing.
• effectively directed 22-member staff and actively collaborated in human resource operation functions such as training employees on fifo and lifo inventory processes, evaluating performance and providing guidance/mentoring.
• consistently generated groundbreaking efficiencies and continuous process improvement to boost bottom-line profitability in inventory control, receiving and staging product, and safety guidelines.

 

store manager food lion                                                                                                               2008-2009

• strategically managed all store functions, including staff development, weekly/monthly reports, merchandising, and cash management/bookkeeping.
• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
• actively collaborated with management team in developing innovative merchandising techniques to increase profitability of the grocery and perishable departments.

 

market mastery trainer food lion                                                                                                          2007

• drove the development of all marketing promotions and sales operations, successfully increasing profits and customer retention.
• proficiently provided support and training to the columbia south area, consulting on inventory variances and marketing problems.
• successfully trained marketing associates, while also developing innovative evaluation procedures to track market associate performance.

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

professional experience

 

store manager food lion                                                                                                                       2007

• strategically trained all front end staff to meet customer needs, while supervising office staff in cash management and bookkeeping responsibilities.
• consistently maintained positive results in overall inventory in the fresh food departments, training staff in proper ordering and sales merchandising operations.
• successfully steered sales operations to generate high volume growth and revenue on behalf of company.

 

store manager trainee food lion                                                                                                          2007

• responsible for assessing and addressing the daily needs of store departments and associates, ensuring timely results and increasing overall sales.
• trained in front-end office processing, loss prevention measures, merchandise ordering, and management of grocery/perishable departments.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

market team leader food lion                                                                                                      2006-2007

• actively managed, trained and supported a team of market specialists, providing support to the opening of new stores.
• collaborated with senior manager, director of operations and district managers in identifying and developing market opportunities.

 

market training specialist food lion                                                                                              2004-2006

• skillfully provide training and support to all market sales managers on company guidelines and financial expectations, ensuring regulatory compliance at all times.
• partnered with district managers to achieve business and sales goals for the market sales departments.
• collaborated with loss prevention team in the development of market operations and inventory analysis procedures.

 

market sales manager food lion                                                                                                   2000-2004

• tasked with handling all market operations, from sales, profits and customer loyalty to developing and evaluating performance of market associates.
• effectively controlled operations, figures, gross profits, wage percent, and supply costs.

 

marketing specialists market broker                                                                                           1998-2000

• consistently maintained proper inventory controls, contributed to product development, and led in customer education for stores across northwest georgia and all of south carolina.

 

meat cutter food lion                                                                                                                   1988-1990

• proficiently processing all cuts of meat, ensuring compliance with all company production standards.
• consistently provided prompt and courteous customer service to all clients.

 

professional education

 

midlands technical college                                                                                                                 1998

associates degree in science