yyyyyy x. yyyyyy

7246 oakmont dr. apt#b0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

driven professional seeking a challenging position in the real estate industry, where expertise in office administration, communication, and customer service will prove instrumental to company success.

career profile

 

astute, results-oriented service provider with proven success in managing residential services, client accounts, employee training, and sales marketing. background includes achieving profitability in quickly and continually increase revenue with innovative sales plans and creative marketing. critical thinker and adept negotiator who can apply extensive knowledge of industry and government regulations to rapid revenue and profit growth opportunities. dynamic communication, negotiation, presentation, and relationship management skills. expertly handles resources, technology, and expenses. proficient in ms word, excel, powerpoint, wordperfect and adobe acrobat.

 

~ key achievements ~

award for consistently maintaining high revenue, 2004.

recipient of top customer service award, 2004.

increased residential sales revenue by 16%.

increased client retention by 9%.

professional experience

 

waste management                                                                                                                                            2005-present

customer service representative

• effectively sell residential trash removal services.
• consistently review customer billing invoices, write up repair orders, processes customer issues.
• successfully collaborate with credit, operations, and sales personnel to ensure quality account services.

 

coleman & associates                                                                                                                                       2003-2005

team lead/ help desk /senior billing representative

• professionally apply selling and negotiating techniques to maintain client account longevity.
• effectively collaborated with sales representatives to meet customer needs; assisted team lead to handle escalated customer communicated.
• successfully recruited, hired, trained, and mentored new sales employees.

 

abacus communications, llc                                                                                                                           1999-2003

customer service representative/ team lead

• proficiently handled billing, sales, communication to increase company revenue by 7%.
• successfully managed high call volume, monitored call center productivity.
• design metric spreadsheets, work schedules, statistic reports, and distribution analysis.

 

map mobile                                                                                                                                                           1997-1998

telephone answering service operator

• responsible for fast-paced, effective relay of incoming and outgoing calls.
• successfully manage pages, telecommunications, and external connections for high-end clients.

education & certifications

 

allied real estate school                                                                                                                                                2008

 

alpha omega real estate                                                                                                                                  1999

virginia principles of real estate courses/ real estate license

yyyyyy x. yyyyyy

7246 oakmont dr. apt#b0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com
  

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in real estate and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a wide variety of customer service, employee development, and client account service skills. i have effectively applied my communication skills and sales knowledge toward a career in the real estate industry. to complement this background, i offer both training and certifications in real estate.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

yyyyyy x. yyyyyy

7246 oakmont dr. apt#b0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting real estate position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic communication, presentation, negotiation, and customer service skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

 

 

yyyyyy x. yyyyyy