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yyyyyy x. yyyyyy                                                            

3500 persimmon drive, springfield, il 62712



career objective                              

accuracy-oriented administrative professional eager to contribute superior organizational, analytical, and customer service skills toward supporting the employer as a driven and productive team member


ø  offer numerous years of administrative management experience, with expertise in driving all aspects of office operations, including data analysis, information management, human resources, personnel security, and benefits administration

ø  produce detailed reports instrumental to supporting senior management in assessing performance; perform administrative functions, prepare error-free documentation, and manage sensitive information

ø  strong supervisory experience and demonstrated ability to effectively train staff, delegate tasks, coordinate workflow, and motivate personnel; facilitate internal communications regarding career opportunities, benefits, and employee relations issues

ø  extensive experience preparing army national guard dd 214s, ngb 22s, da 201 files, and insurance/emergency contact forms

ø  dynamic communication, presentation, and relationship management skills; superior time management and organizational abilities

ø  demonstrated ability to perform multiple responsibilities simultaneously and under heavy pressure; consistently meet deadlines while providing high quality support

ø  proactive team player equally effective in independent and collaborative environments

ø  sharp technical proficiencies including ms office (word, excel, powerpoint, access, outlook),  defense integrated military human resources system (dihmrs), and iperms

professional experience                

illinois army national guard, springfield, il                                                                                            1994 c present

data management analyst (5/09 c present)

         in recognition of outstanding performance, steadily progressed within organization to attain administrative position entrusted with a broad range of information management duties, including cleansing data prior to entry into defense integrated military human resources system, researching and responding to hr and payroll inquiries, preparing memos and correspondence, and performing secretarial functions

federal tuition technician (9/08 c present)

         provide administrative support and courteous, knowledgeable customer service regarding federal tuition assistance benefits

automated records branch supervisor (1/05 c 8/08)

         successfully oversaw team of 20 active guard and reserve, technician, and state personnel in all aspects of daily activity, including preparation of critical forms and maintenance of confidential records, while personally executing administrative duties

         selected to serve as as ncoic for multiple soldier readiness processes (srp); acted as domain manager for iperms, the official military record

personnel security manager (3/01 c 1/05)

         effectively supervised 7 employees in the enlisted personnel branch, maintained security files, directed personnel in srps, coordinated travel arrangements, and prepared work plans

agr pay nco (1/94 c 3/01)

         proficiently managed soldier pay records, processed new hire paperwork, prepared presentations, completed and reviewed complex forms, performed administrative duties, and provided additional support as necessary


lincoln land community college, springfield, il

associate of arts


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