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Yyyyyy x. yyyyyy

311 Holly St. ¹ Xxxxxx, XXXXXX xxxxxx

(xxx-xxx-xxxx ¹


Results Driven Quality Manager with an exceptional ability to apply Six Sigma and Lean methodologies to minimize waste, optimize processes, eliminate restrictions to maximize productivity.   Innoxxxxxxtive, ambitious and disciplined with a talent for cultixxxxxxting & maintaining excellent relationships with key vendors, clients and management team members.  Exceptional mentoring and employee development ability with the ability to assemble and lead a high performance team. 


Critical Quality Management Skills


w  Build & Maintain Relationships

w  Build High Performance Teams

w  Business Analysis and Process Improvement

w  Drive Production Goals & Initiatives

w  Excellent Communication Skills

w  Exceptional Analytical Skills

w  Lean Manufacturing/Cost Containment

w  Quick to Foster Confidence/Gain Trust

w  Self Motixxxxxxted/Independent Minded

w  Six Sigma Methodology Implementation

w  Strategic Planning & Execution

w  Utilize Axxxxxxilable Resources

w  ISO 9000/TL9000/AS9100

w  Root Cause and Statistical Analysis


w  Experimental Design    /Sampling Plans


Materials and processes







Compression Molding


Fiber Optics

Filament Winding


GD & T

Injection Molding







Transfer Molding

Professional history


Longwood Elastomers, Inc, Wytheville, XXXXXX (2006 to Present - Operations Quality Manager                     

w  Provide leadership and direction for quality control objectives for 2 high-volume manufacturing operations and one warehouse. 

w  Perform comprehensive capability study to maximize performance of lab testing, compression molding, transfer molding, injection molding and mechanical assembly processes. 

w  Drive operational improvements and standardize processes to ensure compliance to ISO 9001:2008 requirements; led efforts to design informational web pages for intranet access.

w  Utilize expertise of DOE s to optimize production processes and define factors that contribute to process xxxxxxriations; design parameters, benchmarks and lead development of new materials.


Key Contributions

ð  Significantly improved quality inspection results from 63% to 95% by implementing AQL sampling plans, developing visual inspection aids and training inspectors.

ð  Proven ability to secure results; created comprehensive training program for Six Sigma utilization and trained Green Belts who reduced days of inventory from 30 days to 25 days freeing up $75,000 in capital.            

ð  Decreased customer rejections by 40% and reduced scrap by 50% for annual cost savings of $185K.

ð  Applied dynamic process improvement and development strategies to implement a safety device for lab mill operations, resulting in a 50% improvement in efficiency and reduction of required labor hours.

ð  Secured critical ISO 9000 and AAR M1003 certifications for one existing and one start-up facility.

General Dynamics, Xxxxxx, XXXXXX (2004 to 2006) - Senior Quality Engineer                                                                            

w  Provided leadership and direction for several RCCA and Lean initiatives in filament winding, RTM and lay-up/autoclave composite manufacturing operations; conducted capability studies to maximize performance and output.

w  Acted as liaison between CNC machining centers, CMM inspection stations and CAD engineering to create cohesion among departments; conducted systems audits to ensure compliance with AS9100 and AS9102 standards.

Key Contributions


ð  Led project teams through the implementation of aggressive scrap reduction plans and saved over $380K.

ð  Optimized efficiencies to reduce cycle times by 50%, and improved on-time delivery from 44% to 100%

ð  Created strategic client partnerships to define inspection requirements, reducing tag submittal by 76%.


Kidde Aerospace and Defense, Wilson, NC (2002 to 2004) - Process/Quality Engineer                                              

w  Provided leadership and oversight for Inspectors, NDT, Calibration and Service Technician operating in 4 manufacturing departments and localized service center; completed comprehensive capabilities studies to ensure efficiencies throughout shop processes. 

w  Created a standardized procedure and inspection process to provide for ease of machine set up, conducted DOE s to optimize critical processes and maximize quality control results.

w  Established certification requirements for TIG welding, soldering, CNC machines, brazing, metal finishing and leak detection processes. 

Key Contributions


ð  Spearheaded efforts to identify deficiencies in engineering drawings and reduced assembly and inspection errors by 37%, and eliminated root cause of product escapes to reduce losses by 93%.

ð  Improved on-time delivery by 32% through the development of FMEA s and utilized DOEs, RCA, DMAIC, and MSA to realize a cost savings of $180K annually through a 60%  reduction in scrap.


Corning Cable Systems, Winston-Salem, NC (1995 to 2002) - Quality Engineering                        

w  Developed and implemented critical test equipment for fiber optic cabling; incorporated specialized software to design and analyze statistical data to optimize processes, reduce xxxxxxriations, determine process capabilities and study root cause of failures.

Key Contributions


ð  Leveraged lean capabilities to implement a highly effective scrap reduction project that eliminated broken fibers from entering finished products, resulting in a $135K annual savings.

ð  Improved efficiency and accuracy of the marking system reducing raw material allocation from 4% to 2% for a realized annual savings of $225K.

ð  Led efforts to outsource replacement parts and test fixtures for fiber optic test stations, saving $160K annually.


Education / professional development


Southern Polytechnic State University, Marietta, GA - MS Quality Assurance                     

Excelsior College, Albany, NY - BS Electronics Engineering Technology                             

New River Community College, Dublin, XXXXXX - AAS Electrical/AAS Instrumentation Technology      


2010:  XXXXXX SPQA Baldrige Examiner                                 

2005:  ASQ Certified Six Sigma Black Belt                                   

2001:  Dale Carnegie Certified Team Facilitator                         

1996:  ASQ Certified Quality Engineer         

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