yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile executive-level sales/marketing director eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance within the hospitality industry.

 

profile

 

quality-driven, strategic sales & marketing director noted for championing significant process and performance improvements, effectively increasing overall guest satisfaction ratings. valuable executive contributions include employee training, retention and skill optimization within the hospitality industry. core executive team member and driver for bottom-line revenue generation and strategic sales operations. repeated success guiding sizeable, cross-functional teams in driving record-setting sales operations. expert presenter, negotiator and businessperson; able to forge solid relationships with strategic partners and build consensus across multiple organizational levels.

 

consistently earned top ranks in sales performance in every position held by bringing revenues, profits and market share to new heights.

 

directed creation of innovated sales strategy development, focused strategies on capturing and negotiation large accounts.

 

consistently generated groundbreaking efficiencies and continuous process improvement to boost bottom-line profitability.

 

skilled in international operations; fluent in english, dutch and french; conversational in german and spanish.

 

technical skills

 

microsoft word, excel, powerpoint, wordperfect

lotus 123, d-base iii, sideways, msdos, spss, fidelio sales, and catering

 

professional experience

 

self employed montana management & investments                                                                   date-present

• spearhead the establishment of helmsbriscoe in the netherlands, involving the development of investment strategies for european investors into us.

 

director of sales & marketing renaissance amsterdam                                                                   2004-2006

• key member of executive committee for the renaissance hotel as part of the marriott international hotel chain. 
• effectively managed 21-member team of pro-active, reactive and administrative associates, responsible for establishing sales strategies, prices and innovative marketing plans.
• actively served as certified trainer throughout europe for marriott international, responsible for consulting with sales managers and sales representatives on dynamic sales strategy development and seven habits of highly effective people.
• drove project to centralize sales and marketing operations for all marriott hotels in amsterdam.

 

front office manager amsterdam marriott hotel                                                                         2003-2004

• sharp business acumen and experienced in managing broad scope of front office operations, from front desk, concierge and executive lounge to bell staff, valet parking and guest services. 
• skillfully directed team of 45 associates, responsible for establishing budgets and developing sales strategies, effectively improving overall guest satisfaction and services.
• proficiently organized practical employee training session to enhance guest experience; successfully increased guest satisfaction dramatically.

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

professional experience

 

director of sales & marketing amsterdam marriott hotel                                                            2001-2002

• responsible for the management of amsterdam marriott hotel sales team, effectively determining and implementing sales and pricing strategies.
• successfully guided sales managers and sales executives in the negotiation of high level accounts and fielding of complex client requests. 

 

director of sales amsterdam marriott hotel                                                                                1998-2001

• effectively directed all operations of sales team on behalf of the amsterdam marriott hotel, handling the north american, business transient sales, corporate meeting, convention incentive, and airline markets.
• developed innovative sales strategies for individual corporate accounts on both national as international levels.

 

sales manager amsterdam marriott hotel                                                                                           1998

• sole accountability for the north american market and the business transient sales market, effectively established innovative strategies for individual corporate accounts on national as international levels.

 

assistant manager sales operations bass hospitality                                                                   1997-1998

• successfully managed both reservations and sales departments, from supervising team of 7 supervisors and sales training to sales strategy development.
• actively collaborated with operations manager in the development and execution of long term strategies on behalf of the sales operations department. 

 

reservation sales supervisor holiday inn worldwide                                                                   1996-1997

 

asst. supervisor reservation sales holiday inn worldwide                                                          1995-1996

           

reservation sales agent holiday inn worldwide                                                                                   1995

 

f&b controller/information system coordinator hotel de l europe                                             1994-1995

 

night manager sas raddison hotel                                                                                                      1994

 

corporate management trainee hilton international                                                                   1993-1994

 

food & beverage management trainee le grand st. martin                                                                 1993

 

professional education

higher hotelschool the hague; institute for hospitality management                                              1994

bachelors degree in financial management and marketing

 

certified trainer facilitate the following training seminars

• sales & service foundations (basic sales training); 4 day training
• dynamic selling (high level training; target audience directors & account mngrs. ; 3 day training
• developing you, developing others-managerial training for hospitality managers; balance, personal development, coaching etc. 3 day training
• 7 habits of highly effective people, certified by steven covey;; work/life balance; 5 day training
• conflict management
• teambuilding