~ Dedicated and astute professional eager to contribute extensive talents and training toward supporting a dynamic employer in optimizing bottom-line performance. ~
Uniquely credentialed with strong critical thinking strengths, a degree in Psychology, and Wicklander-Zulawski training.
Highly versatile and able to quickly adapt to new roles and responsibilities.
Outstanding blend of communication, report writing, negotiating, and investigative skills.
Equally proficient in detection of external and internal theft, and excel in promoting loss prevention policies among store associates.
Considerable talents in protecting company merchandise, reducing shrink, minimizing risk, and detecting dishonest employees.
Personable and diplomatic; adept at dealing with people from all walks of life.
Consistently ensure and perform a thorough and quality job in all endeavors.
Courier, Clean the World Foundation, Orlando, FL, 2009 to Present
Customer Service & Administration, Randstad, Schaumburg IL, 2008 to 2009 (contract)
Loss Prevention Officer, U.S. Security Associates, Inc., Orlando, FL, 2008
Security Officer, SecurAmerica, Orlando, FL, 2007 to 2008
Substitute Teacher, Orange County Public Schools/Kelly Services, Orlando, FL, 2006 to 2007
Loss Prevention Detective, Macy s, Orlando, FL, 2006
Loss Prevention Officer & Security Officer, U.S. Security Associates, Inc., Orlando, FL, 2002 to 2005
In-Store Detective, T.J. Maxx, Orlando, FL, 2001 to 2002
Proactively detected, apprehended, and processed shoplifters in Publix grocery stores.
Applied dynamic attention to detail in identifying, apprehending and processing shoplifters in Macy s Department Stores through visual observations and camera surveillance.
Monitored signs and indications of employee dishonesty.
Effectively interviewed subjects to gain intelligence and eliminate store s area(s) of risk.
Steered strict compliance with Macy s policies and procedures by conducting security audits and educating employees in policy details.
Bachelor of Arts Degree in Psychology, University of Central Florida, Orlando, FL, 2006
Wicklander-Zulawski Interview and Interrogation Techniques, 2008
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