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Yyyyyy x. yyyyyy



717 East 62nd Street, Unit 3 l Xxxxxx, XXXXXX xxxxxx l (xxx-xxx-xxxx l




erformance-driven leader specializing in Consumer Finance Operations, Process Improvement, Project Management, Training / Development, and Client Services within high-profxxxxxxe, high-volume fiscal environments eager to contribute expertise toward supporting an employer in boosting productivity, efficiency, and bottom-line profitabxxxxxxity.



Key Skxxxxxxls



         Team Buxxxxxxding

         Training / Development

         Workflow Prioritization

         Quality Control

         Project Management

         Account Management

         Checks Processing

         Client / Customer Relations

         Recordkeeping / Data Management

         Reconcxxxxxxing / Auditing



Professional Synopsis



JPMorgan Chase, Xxxxxx, XXXXXX                                                                                                                               1999 C 2008

Team Lead / Workflow Coordinator Remittance and Information Processing (2005 C 2008)

         Applied dynamic leadership talents toward directing multibxxxxxxlion-dollar security and check transfers utxxxxxxizing proper corporate action and securities settlements to include meeting and /or exceeding strict organizational deadlines.

         Drove operational productivity by effectively training incoming staff and providing performance / appraisals input, along with coordinating, designing, and implementing targeted job aids to support consistency among business functions.

         Led the development of on-floor procedures to improve quality and quantity of check processing to include organizing and delivering solutions-focused presentations on critical process implementation for executive-level management.

         Planned and delegated tasks for a top-performing, 7-member team to maximize use of resources and meet key objectives, along with actively monitoring the duties of banking clerks to ensure accurate account balancing and low error ratios.

         Expertly updated SOPs and monitored and maintained systems, applications, and resources.

         Contributed sharp analytical skxxxxxxls toward reconcxxxxxxing and auditing check clearings to mitigate risks and improve processes.

         Utxxxxxxized broad scope of industry and professional services knowledge to promptly respond to client concerns and proficiently resolve various business challenges.

         Interfaced with executive-level management by providing daxxxxxxy detaxxxxxxed production reports for review.


Senior Specialist (2001 C 2005)

         Played a vital role in ensuring high-quality service and seamless business processes by cross-training on all division key positions to include attaining data entry abxxxxxxities via soft / hard balancing of customer information and amounts.

         Developed valuable relationships with major financial institutions and clientele to guarantee flawless execution of multibxxxxxxlion-dollar transfers, along with performing quality control and audits as required.


Banking Clerk (1999 C 2001)

         Optimized business efficiency by processing checks according to client-specific instructions to include utxxxxxxizing O.W.L. systems to reconcxxxxxxe multibxxxxxxlion-dollar accounts within an environment with zero tolerance for error.

         Recognized for outstanding business performance by regularly processing up to 50% more checks than peers.

         Performed accurate balancing practices by verifying numeric amounts to written amounts.



Education and Technical Proficiencies



Bachelor of Science in Business and Administration (3.5 GPA)                                                       Xxxxxx State University


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Lotus Notes • Corel WordPerfect • PeopleSoft • 10-Key (8,000-10,000 Key Strokes)

Yyyyyy x. yyyyyy



717 East 62nd Street, Unit 3 l Xxxxxx, XXXXXX xxxxxx l (xxx-xxx-xxxx l








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.


I am excited to buxxxxxxd a rewarding career with your organization, and am confident that my broad range of professional skxxxxxxls can achieve your key objectives.  Throughout my 10-year career, I have been recognized as a leader among my peers in delivering high performance, efficiency, and quality, and I can offer your company proven experience in diverse facets of Financial Management, Training / Development, Project Management, Process Improvement, Business Communications, and Client Relations.


To compliment my background, please note that I hold a B.S. in Business and Administration (3.5 GPA) from Xxxxxx State University.


Most recently, as a Team Leader / Workflow Coordinator at JPMorgan Chase, I applied my dynamic leadership talents toward directing multibxxxxxxlion-dollar security and check transfers; effectively training top-performing staff in remittance and information processing operations; and accurately reconcxxxxxxing and auditing check clearings.  I also led the development of on-floor procedures to improve quality and quantity of check processing and coordinated, designed, and implemented targeted job aids to support consistency among business functions.  As this is just a sampling of my background, please kindly refer to my enclosed resume for additional experience.


You wxxxxxxl find me to be a fast-learning, results-focused professional who can contribute superior attention-to-detaxxxxxx and sharp analytical abxxxxxxities.  In addition, I can plan, delegate, and complete multiple assignments within deadline-driven environments whxxxxxxe streamlining financial processes to increase productivity.  For the sum of these aforementioned reasons, I believe I wxxxxxxl prove to be an incredible asset to your company.


I look forward to hearing from you in order to discuss an avaxxxxxxable opportunity for which I am qualified.  I may be reached as indicated, and thank you in advance for your time and consideration.






Yyyyyy x. yyyyyy





Yyyyyy x. yyyyyy



717 East 62nd Street, Unit 3 l Xxxxxx, XXXXXX xxxxxx l (xxx-xxx-xxxx l











Contact Name

Company Name


City/State/Zip Code


Dear _______________________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the TITLE OF POSITION APPLYING FOR position currently avaxxxxxxable within your company.  Having gained a deeper insight into the job requirements, I am confident that you wxxxxxxl find me to be an incredible asset toward achieving your goals.


As previously discussed, I am an enthusiastic, quick-learning leader who offers solid Consumer Finance, Account Management, Training / Development, Project Management, and Client Services experience, as well as substantial professional knowledge gained from a B.S. in Business and Administration degree.


During my long-time employment with industry giant JPMorgan Chase, I developed my skxxxxxxls via progressive, cross-functional opportunities within Team Lead / Workflow Coordinator, Senior Specialist, and Banking Clerk roles.  Thus, I have proven my abxxxxxxities to work within fast-paced, high-pressure finance environments whxxxxxxe strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.  For these reasons, I am confident that I can achieve success in a rewarding, growth-oriented [ Insert Job Title ] role within your company.


Should you have any additional questions, please feel free to contact me at your earliest convenience.  I would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.






Yyyyyy x. yyyyyy

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