career objective

proficient, detail-oriented professional exploring opportunity to contribute accounting and finance expertise as well as solid administrative skills toward actively supporting the employer in optimizing performance

profile

ø  offer numerous years of progressive business administrative experience, with expertise in information management, accounting, human resources, and providing comprehensive operational support

ø  facilitate a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; efficiently resolve potential issues

ø  execute a full range of accounting duties including maintaining accounts payable and accounts receivable, reconciling accounts, and administering payroll; generate financial statements and reports instrumental to senior management in assessing business performance

ø  oversee vendor / subcontractor relations; negotiate favorable contracts, submit orders for supplies and services, process regular and occasional checks, and liaise with all parties

ø  strategically plan and coordinate human resources and workflow for optimal coverage while containing labor costs

ø  perform multiple responsibilities simultaneously and under heavy pressure; consistently meet deadlines while providing high quality support

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  sharp technical proficiencies including microsoft word, excel, and access; crystal  reports; and odbc

~ key achievements ~

• actively serve in an operations and hr management capacity at answer heating & cooling, coordinating staff activity, providing direct oversight, and planning special events and company functions
• developed and implemented standard operating procedures and substantive process improvements at answer heating & cooling; established inventory and cycle count processes, computerized accounting department, and directed design and testing of service field technician mobile billing software and equipment
• successfully coordinated inventory management efforts at three distinct karbowski oil convenience store locations while consistently delivering quality customer service vital to sustaining and growing business
• created, administered, and oversaw comprehensive a/r collections procedures for karbowski oil
• entrusted with managing the creation and execution of the warranty process for a major furnace recall at builders heating supply as per manufacturer s specifications
• established all office procedures and protocols related to a/p and a/r at builders heating supply

education

northwood university, midland, mi 
bachelor of business administration, marketing minor, magna cum laude                                                           2009

associate of arts in management, magna cum laude                                                                                            2008

 

~ professional development ~

human resources ~ basic contract accounting ~ inventory management ~ legal collection on accounts receivable, construction liens emphasis ~ phone and customer service relations ~ direct sales

professional experience

answer heating & cooling, inc., freeland, mi                                                                                            1994 c present

controller

 

karbowski oil, bay city, mi                                                                                                                                     1994

administrative assistant

 

builders heating supply, inc., midland, mi                                                                                                    1986 c 1993

office manager

 

dow corning, midland, mi                                                                                                                            1984 c 1985

administrative assistant, facilities engineering dept.

 

 

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hiring agent name

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company name

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dear__________________:

 

i am currently seeking a challenging career opportunity as a insert specific job title and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive hr, financial management, and business administration experience.  i excel at developing, implementing, and streamlining procedures to increase productivity, efficiency, and accuracy, and i am adept at monitoring performance to identify areas for improvement.  my unique blend of sharp business acumen, financial management aptitude, and interpersonal relations skills has consistently proven instrumental to my success.  to complement this background, i recently completed my bba and graduated magna cum laude.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy