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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx or xxx-xxx-xxxx
abc@xyz.com
Administrative Support Professional
International Organizations ~ Global Affairs ~ Business Development
Results-driven Professional eager to contribute expertise in Business Support toward actively collaborating with a dynamic organization in increasing productivity and efficiency of administrative functions.
International Relief Work Key Administrative Tasks Comprehensive Office Practices Document Creation |
Interpreter/Translator Team Development Problem Identification Quality Assurance |
Customer Service Expertise Human Capital Management Cross-Departmental Collaboration Information Management |
Ø Strong multi-tasking background with the ability to work independently on multiple projects simultaneously.
Ø Consistently focus on ensuring development of high-standard delivery methodologies.
Ø Strong organizational background with the ability to work independently on multiple projects simultaneously.
Ø Act as a solid support professional and counsel in many different aspects.
Ø Skilled at developing and implementing efficiency best practices to increase organizational productivity.
Ø Uses knowledge of various administrative functions and company protocols to support executive management.
Ø Provides client and staff support including website utilization, database administration, and creation of various technical resources as well as comprehensive, administrative functions.
Ø Fluent in English, Arabian, Serbian-Croat and can translate vital business documents.
Functional Competencies
Ø Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.
Ø Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.
Ø Embrace organization initiatives and lead process integration efforts throughout various departments.
Ø Increase information sharing between executives, middle management, and staff through strategic communication protocols.
Ø Proactively resolve service issues and respond to customer inquiries promptly and effectively.
Ø Proactively educate clients on utilizing available access channels.
Ø Identify relevant needs in order to effectively counsel on appropriate services.
Academic Training
n Bachelor of Arts C Global Affairs (Pending 2010), George Mason University
n Associate Degree C Applied Arts and Science (Concentration in Entrepreneurship and Business Development), Rochester Institute of Technology (Graduated with Honors)
n Certification - TOFEL and Academic English, KAPLAN Educational Center
n Coursework Completed C Economics, University of Prishtina, Kosovo
Professional Experience
ICE Attraction Attendant, Gaylord National Harbor Resort 2009-2010
Student Academic Advisor, Rochester Institute of Technology 2003-2005
Test Developer/Translator, United Nations Mission in Kosovo 2002-2002
National Staff Coordinator, United Nations Mission in Kosovo 2000-2002
Interpreter/Translator, Center for Social Service and Refugee Staff, Germany 1999-2000
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