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Yyyyyy x. yyyyyy 

                                               0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                         xxx-xxx-xxxx or  xxx-xxx-xxxx

                                                                                                                  abc@xyz.com

 

Administrative Support Professional

International Organizations ~ Global Affairs ~ Business Development  

Results-driven Professional eager to contribute expertise in Business Support toward actively collaborating with a dynamic organization in increasing productivity and efficiency of administrative functions.   

  International Relief Work

  Key Administrative Tasks

  Comprehensive Office Practices

  Document Creation

  Interpreter/Translator

  Team Development

  Problem Identification

  Quality Assurance

  Customer Service Expertise

  Human Capital Management

  Cross-Departmental Collaboration

  Information Management

 

Qualifications Profile

 

Ø  Strong multi-tasking background with the ability to work independently on multiple projects simultaneously.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Strong organizational background with the ability to work independently on multiple projects simultaneously.

Ø  Act as a solid support professional and counsel in many different aspects.

Ø  Skilled at developing and implementing efficiency best practices to increase organizational productivity.

Ø  Uses knowledge of various administrative functions and company protocols to support executive management.

Ø  Provides client and staff support including website utilization, database administration, and creation of various technical resources as well as comprehensive, administrative functions. 

Ø  Fluent in English, Arabian, Serbian-Croat and can translate vital business documents.

 

Functional Competencies

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.  

Ø  Embrace organization initiatives and lead process integration efforts throughout various departments.

Ø  Increase information sharing between executives, middle management, and staff through strategic communication protocols.

Ø  Proactively resolve service issues and respond to customer inquiries promptly and effectively.

Ø  Proactively educate clients on utilizing available access channels.

Ø  Identify relevant needs in order to effectively counsel on appropriate services.

           

Academic Training

 

n Bachelor of Arts C Global Affairs (Pending 2010), George Mason University

n Associate Degree C Applied Arts and Science (Concentration in Entrepreneurship and Business Development), Rochester Institute of Technology (Graduated with Honors)

n Certification - TOFEL and Academic English, KAPLAN Educational Center

n Coursework Completed C Economics, University of Prishtina, Kosovo

 

Professional Experience

 

ICE Attraction Attendant, Gaylord National Harbor Resort                                                                         2009-2010        

Student Academic Advisor, Rochester Institute of Technology                                                                      2003-2005

Test Developer/Translator, United Nations Mission in Kosovo                                                                   2002-2002

National Staff Coordinator, United Nations Mission in Kosovo                                                                  2000-2002

Interpreter/Translator, Center for Social Service and Refugee Staff, Germany                                        1999-2000

 

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