yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
proficient it professional eager to contribute technical expertise, infrastructure capacity, strong project management and customer service skills in a challenging systems administration assignment actively supporting an organization in maximizing performance.
ø recently-gained aas, information technology.
ø ccna certification.
ø knowledgeable in network engineering, user service and software operating systems.
ø proven testing and troubleshooting capacity.
ø record of progression to positions of increasing authority and responsibility.
ø proficient in software, databases, operating systems and telecommunications issues.
ø background in effective project management.
ø capacity in helpdesk and end-user/sales support.
ø strong focus on exceptional customer service, quality and meeting organizational objectives.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player.
associate in applied science, information technology, 2009
ccna certified 2010
mac os 9, os x server, windows 95/2003 server/xp/vista, ms office suite (word, excel, powerpoint), ms publisher
peterbilt most recent
retained to provide inspection/documentation of facility maintenance.
thermo-gard windows 1998 c 2003
recruited for customer service, account management and product presentation.
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