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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile business professional eager to contribute broad-scope administrative experience toward supporting a dynamic organization in maximizing bottom-line performance.



  • offer six years of solid and progressive administrative experience, including expertise in project coordination, community outreach and customer service.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in english and spanish.
  • technically proficient in microsoft word, excel, windows 2000, power point, and project management software.


professional experience


project coordinator/office administrator possible missions                                                                            2007-2009                 

  • responsible for the administration of office operations within a busy construction company, including schedule coordination, public meeting presentations and community outreach events to progress tracking, weekly status reports and contractor management.
  • facilitate productive sub-contractor relationships to achieve competitive pricing and boost bottom-line profitability.
  • successfully plan and execute numerous community outreach events, including metro solutions north corridor grand opening, march on crime parade, community in motions program, and community advisory board meetings.
  • as project coordinator, collaborate with metro solutions in the completion of north corridor light rail project
  • ensure all projects were scheduled with deadlines by manually maintaining procedures to facilitate consistent performance of routines.
  • effectively manage a broad range of administrative duties, including working with internal and external parties to organize the various components needed to initiate, run and conclude major projects, track progress and ensure results.
  • at the north corridor office, responsible for opening office, conducting inventory, placing orders, screening telephone calls, and directing visitors to proper metro department.
  • generate update information regarding the light rail project as well construction updates and concerns of stakeholders.


receptionist/office clerk wholesale electric supply co.                                                                                2005-2007

  • strategically scheduled high-volume appointments to maximize use of time and resources while meeting client needs.
  • effectively managed all financial administration, from billing invoices and drafting profit reports to tracking weekly expenses and filing material tickets.


administrative clerk j & k industrial batteries services                                                                                 2001-2003

  • efficiently handled all administrative duties, including document translations, business letter drafting and invoice distribution.


front line manager sterling bank                                                                                                                  2000-2001

  • utilized extensive knowledge of banking procedures and federal regulations to fulfill a wide range of customer needs and resolve numerous issues.
  • actively maintained cross-sell ratios, while profitably offering and closing the sale on all banking products to both new and established clientele.


professional education


coursework in civil engineering university of houston                                                                            2004-2006


associates in science houston community college                                                                                   2001-2003

national dean s list, 2001-2006

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •











hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in administrative operations, business support and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, administration, organization, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy


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