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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

results-oriented and solutions-focused professional eager to contribute proven

operations management, entrepreneurial, project coordination, and leadership talents

 toward supporting a progressive organization in optimizing performance as a key team member.

 

profile

 

ø  contribute precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques, and excellent written / verbal communication skills to any professional environment.

ø  demonstrate the ability to formulate, write, and implement new employee manuals, along with designing key operational service development plans and conducting organizational and personnel assessments.

ø  foster cooperative teamwork across a multitude of personnel levels while concurrently empowering associates to make decisions to reflect positively on customer satisfaction and corporate well-being.

 

professional experience

 

owner / operator

rmd, inc. dba goodyear automotive centers, location?                                          2000 c present

 

key business achievements

  successfully delegated over $1.2 million toward the development of a profitable goodyear automotive car care center project.

  increased profits by 10% through effective multilateral staff training and the proactive sales of ad-ons.

  efficiently balanced a $2.2-million budget that resulted in an impressive 15% profit margin.

 

ø  successfully direct all facets of daily operations for six high-volume automotive centers, including designing and implementing best practice methodologies to achieve strategic alignment with key organizational goals.

ø  demonstrate exceptional recruitment proficiency by coordinating a high-performance 30-member sales and management staff, as well as with creating dynamically effective training programs to increase efficiency and decrease employee turnover.

ø  utilized superior negotiation abilities to resourcefully purchase and sell multiple high-volume automotive centers, along with specializing in turning around low-volume stores to achieve maximum profitability.

 

co-founder

upsync, inc., location?                                                                                                         2002 c 2004

 

key business achievements

  successfully raised over $450,000 in angel funding.

  innovatively designed a real-time synchronization switch for multiple databases in various locations that led to zero organizational downtime.

 

ø  resourcefully developed and directed a high-performance management team that obtained a first-round of venture capital funding utilized to ensure continued operational success and increased marketplace presence.

ø  proactively opened a bangalore, india-based production office to produce alpha products.

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

professional experience (continued)

 

customer service manager

outpurchase.com, location?                                                                                              1999 c 2000

 

key business achievements

  regularly attained successful business associations with wide-ranging clientele through outstanding communication and interpersonal relationship-building techniques.

  coordinated resourceful efforts with accounts payable department to improve accounts receivable cycles that resulted in a superior cash flow cycle.

 

ø  applied dynamic managerial skills toward the seamless daily operations of a high-volume customer service department, including maintaining involvement with all credit management and invoice analysis activities.

ø  empowered associates to make decisions to reflect positively on customer satisfaction, while actively communicating a company s vision, value, and goals to profitably ensure a successful operational performance.

 

accounting manager

diamond systems, location?                                                                                                 1998 c 1999

 

key business achievements

  oversaw over $4 million in revenue, including optimally achieving cash flow increases and short-term debt reductions.

 

ø  spearheaded the successful operations of an accounting department, along with supervising all accounts payable / receivable activities.

ø  provided solid knowledge of human resources practices (i.e. payroll, benefits, hiring, termination) toward supporting employee reliability and compliance with company standards.

 

accounts payable manager / game day operations staff

san jose clash major league soccer, location?                                                         1997 c 1999

 

key business achievements

  effectively supported operation crew efforts for u.s. men s national team matches with various countries and u.s. women s world cup for numerous bay area venues, along with supervising game day staff members.

 

ø  directed six high-volume departmental budgets, including forecasting monthly cash flow, approving purchase orders, and coordinating game day logistics and site management.

 

education and computer proficiencies

 

bachelor of business administration in management

san jose state university

 

microsoft word / excel / outlook • adobe powerpoint

quickbooks • goodyear business management solution (gbms)

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging management / operations support role within a dynamic organization, and am submitting my resume for your review.

 

i offer over 11 years of solid experience in operations management, entrepreneurial, and project coordination roles, including demonstrating extensive expertise in training / development, policy / procedure design / implementation, strategic analysis, organizational fundraising, client relations, and team building capacities.

 

you will find me to be a results-driven and solutions-focused leader who excels within fast-paced environments and is dedicated to supporting your company s overall goals and objectives.  i have the ability to stay focused in high-pressure situations while continually exhibiting diplomatic client services interaction and strategic, profit-oriented decision-making skills.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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