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Consultant Partner Manager

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Executive Profile


Offering progressive experience as Senior Management Executive, with consistent results in achieving fiscal and organizational objectives in a technical environment. Comprehensive background in sales, business development and process enhancement. Talent for defining and resolving discrepancies to avoid unnecessary cost expenditures. Strong leader who excels in training and directing top-performing consultants, as well as transportation, warehouse, maintenance, customer service and sales team members. Effectively establish and manage key relationships with decision makers and strategic partners. Areas of expertise:



Consultant Management International Commerce Team Leadership P&L

Staff Training/Development Logistics Risk Management Marketing

Operations Management Contract Negotiation Strategic Planning Customer Relations


Recent Achievements


  Successfully implemented a stalled project, P21 Enterprise system (ERP) and Latitude Warehouse Management System (WMS), within 6 months across 3 Divisions.

  Established Corporate Call Center in 2008; scoped and purchased VOIP system and moved external system management to Toolmex IT department without adding staff.

  Reduced Shipping/Receiving error rates from 10-12% to less than 1% and decreased RMA s 30% by implementing bar-coding and packaging standards for foreign vendors and installing supporting scanners for Toolmex warehouses. 

  Streamlined staff to optimize productivity while minimizing costs, directly resulting in increased sales.

  Increased Total Piece per Hour 40% through re-racking/work-flow projects and WMS implementation and reduced $90,000 overtime first year.

  Reorganized and changed management of Natick and Schaumburg warehouses; established same-day shipping and decreased container receipt from 1.5 days to 4 hours.

  Decreased dropped calls by 75% through ACD and supervisory change in phone center and strategic standardization of productivity and service standards with corresponding metrics. 

  Achieved 23% in annual freight cost savings by consolidating Import carriers across Product Group/Division and reduced freight costs 44% for Toolmex and customers by consolidating Domestic Freight carriers across Product Group/Division.

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Career Background


Toolmex Corporation, Natick, MA                                                                                   2003-Present

Director of Operations

  Reporting directly to President, contribute dynamic leadership skills in managing Customer Service and Warehousing Operations for Import and Distribution Company with office/warehouses in Natick and Schaumburg, IL. 

  Optimize productivity, efficiency and performance by defining, developing and implementing strategies to reduce staff, change management and combine Divisional Service platforms.



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Edward B. Currier                                                                                             Page 2 of 2

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Career Background continued



Toolmex Corporation, Natick, MA                                                                                   2003-Present

Director of Operations


  Write, develop and execute Standard Operating Procedures across all Divisions to establish uniform standards and policies.

  Improve product and service quality by launching Quality Assurance program and managing startup Quality Assurance Review Board.

  Source Quality Inspectors for Chinese product launch, the first offshore inspection in company history.

  Conduct Operational Audit of Toolmex U.K. in Leicester, England, an unprofitable unit; transform procedures and change management to ensure slow profitability growth

Alside, Inc., Hartford, CT                                                                                                           2002-2003

Operations Manager

  Maintained full P&L accountability for $8M Siding and Window Supply Center, with responsibility for managing Credit, Accounts Payable, Inventory, Performance Management, and Sales.

  Revitalized and turned around "priority" supply center; recognized as "Supply Center of the Month" among 90 national locations in 6 months.

  For the first time in 5 years, achieved a profitable year for this location.

  Proficiently applied sharp business acumen toward reducing expenses, improving service and increasing sales in first full year.


Excara, Inc. /, Burlington, MA                                                                  1999-2002                       

Director of Operations

  Exhibited project management and sales skills toward directing the Technical Support Department and providing application services for a newly developed online catalog management software sales division. 

  Relied upon to manage the online procurement service of a website for over 7,000 registered users and 12 national accounts. 

  Contributed technical expertise toward developing all back office systems, including selection of CRM, SFA, order processing, catalog maintenance and search software.


Prior Experience


W.W. Grainger, Inc.                                                                                                       1982-1999

Branch Manager, Worcester, MA (1997-1999)

Branch Manager, Springfield, MA (1995-1997)

Branch Manager, Lawrence, MA (1988-1995)

Assistant Manager, Woburn, MA & Manchester, NH (1987-1988)

Prior Positions with Company (1982-1987)

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Education & Professional Development


Bachelor of Arts in English Composition - Beloit College, Beloit, Wisconsin
Windows NT, MCSE Certificate - Worcester Polytechnic Institute, Waltham, MA

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Technical Skills


Windows, CRM, SAP and MRP applications



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