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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com ~ (xxx-xxx-xxxx

 

career profile

accomplished business analyst/project management professional with 15+ years of proven success identifying and evaluating industry trends in business process and systems management, and procedural development to serve as subject matter expert for hris and professional services organizations.

         strong aptitude for researching, designing, developing, and testing performance management systems; skillfully analyze internal operational requirements to establish specifications.

         leverage systems implementation analysis and process improvements in a hris to predict and measure outcome and consequences of design.

         expert in training and motivating internal and external stakeholders toward new directions.

 

professional experience

 

senior business analyst c professional services, workstream, inc., maitland, fl, 11/2007 to present

  • conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management and entire organization to operate more efficiently.
  • define configuration requirements and functional requirements prior to confirming system/user acceptance specification and delivering system archetype.
  • launched effective training initiatives focused on efficiency among internal consultants/clients.

 

project manager c professional services, workstream, inc., maitland, fl, 11/2003 to 11/2007

  • introduced project leadership and management ability to collaborate with both clients and internal staff and verified functionality of clients hosted services and environments.
  • utilized client-focused attention to detail when overseeing pay for performance projects and the teams tasked to assess, design, and confirm client implementation.
  • incorporated project management institute ideologies when tracking the progress of project from conception to implementation and completion.

 

senior business analyst, intuit, mountain view, ca 03/2001 to 03/2004

  • consistently interfaced with it, payroll, legal, and stock administration departments, and espp vendors to revamp and structure new hr business processes leading to increased efficiency.
  • revamped hr functions and documented accordingly; enhanced 15 benefit processes.
  • collaborated with upper hr management, cto, and cio to determine the most necessary changes in hr technologies.

-         navigated hr through initial 2 benchmarks of the peoplesoft hr system.

-         awarded 3 aces accolades for definite ability to increase team cohesion in the midst of projects.

-         won the vision, impact, and partnership award for excellence in leadership implementing the hris system.

 

 

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yyyyyy x. yyyyyy                                                                                                                page 2 of 2

 

product manager, peoplesoft, pleasanton, ca10/1998 to 01/2001

         directed the success of 4 curriculum developers accountable for efficient and effective design enterprise performance management curriculum.

         ensured the prompt development of instructional material, coordination of educational content, and incorporation of current technology.

         assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.

         led the educational department in devising programs to enhance professional development potential among clients and their internal staff.

         researched, evaluated, and prepared recommendations on curricula, instructional methods, and materials for courses.

         updated the content of educational programs to ensure that attendees were trained with equipment and processes that are technologically current.

 

training consultant, citibank, san francisco

         entrusted to train several tellers, operations managers, and new account representatives in hundreds of training sessions.

         held accountable for the west coast training personnel during banking system migrations.

-         recipient of citipride award; recognized as an internal leader of client satisfaction and providing outstanding customer service.

 

additional experience as service representative for citibank

education

 

bachelor of arts in journalism, san jose state university, san jose, ca

professional development

 

-         project management institute (pmi) - managing projects in organizations

-         oriel incorporated-process excellence greenbelt training (dmaic methodology)

-         american management associates (ama)-managerial skills for managers

-         instructional design and development

-         university of ohio-criterion-referenced test development

-         ihrim-international association human resources information management

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com ~ (xxx-xxx-xxxx

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

dear <<courtesy>> <<last name>>,

 

 

throughout my career, i have achieved tangible results as a project manger and business systems analyst. my professional history demonstrates a record of success in leading others in database design and management, engaging in analysis, defining requirements, prototyping, and driving projects to completion. my expertise lies in clearly communicating tasks and project requirements to stakeholders and leading a team of technical personnel toward consistently exceeding objectives.

 

in addition to my goal is to incorporate a superior ability to provide client relations. during most projects i deal directly with clients as a front-line point of contact, keeping in mind to remain accessible at all times while simultaneously focusing on the ultimate goal.

 

to facilitate goal attainment, i offer a record of success in clearly identifying scope, deliverables, time, effort, and cost. further, my repertoire includes talent in pinpointing risks, overseeing budgets, and allocating resources to drive precise implementation and on-target deliverables.

 

while guiding efforts, i consistently facilitate technical meetings to maintain open lines of communication. furthermore, i engage in scheduling, tracking, managing, and reporting to effectively align available resources with requirements. my goal is to facilitate projects and processes according to requirements, schedules, and budgets.

 

with this hands-on experience and demonstrated expertise, i welcome more discussion about how i can help meet your organization s goals and objectives. until then, should you have any additional questions, please feel free to contact me at your convenience.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

enclosure

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com ~ (xxx-xxx-xxxx

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my dynamic project management and business systems analysis abilities vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.

 

sincerely,

 

 

 

 

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