yyyyyy x. yyyyyy
(xxx-xxx-xxxx • firstname.lastname@example.org
profile of qualifications
results-driven management professional specializing in operations, team building, training / development customer service, and fiscal administration eager to optimize an employer s bottom-line. top-performer with the ability to provide quality employee recruitment that encourages low turnover rates, high levels of company loyalty, and continued operations success. integral leader who can create and implement best practice methodologies and continuous improvement programs in strategic and cost-effective alignment with corporate goals. excellent communicator who can delegate multiple individual- and team-based assignments within high-pressure environments. ambitious self-starter who demonstrates superior attention-to-detail and sharp troubleshooting skills.
strategically steered restaurant operations to become 2nd in the region out of 93 restaurants, along with leading the division with the highest add-on sales per guest and reducing manageable expenses by over $850 per week.
increased restaurant earnings by 11% via community partnerships with downtown silver spring and walter reed medical center.
played a vital role in increasing certified trainers for the restaurant by 72%.
improved overall restaurant-specific sanitation scores from 92.5% to a company standard of 97%.
participated in divisional safety committee efforts and shared solicited best practice ideas from restaurant employees.
led the region s highest adult beverage preference and achieved a 15-point increase in guest satisfaction scores in 3 months.
reduced beverage costs 5% by through targeted management practices.
supported the redesign of a unique new floor plan which assisted employees in efficiently delivering excellent guest experience.
culinary manager (2008 c present)
apply dynamic leadership abilities toward directing all daily operations for a nationwide restaurant chain to include managing a top-performing 85-member staff in ensuring optimal customer satisfaction and seamless business processes.
contributed strong communication talents instrumental in handling valuable daily team meetings and individual reviews that facilitate productive team building, improve communication measures, and encourage useful staff feedback.
conduct $30,000 weekly inventories for product, smallwares, and tools essential toward driving operations efficiency.
training manager (2008 c present)
recruit and train customer-focused employees in compliance with corporate crew selection standards, along with leading quarterly meetings with certified trainers to review updated instructional methods and guarantee consistent business operations.
resourcefully develop the skills of incoming employees to include managing quality staff performance with targeted feedback, recognition, reviews, coaching, and discipline measures.
safety manager (2007 c 2009)
maximized restaurant-wide safety efforts by planning, implementing, and directing superior programs to reduce and / or eliminate occupational injuries and financial losses, as well as proficiently training employees on all corporate practices.
expertly identified accident-prone challenges and created innovative solutions to prevent incidents, along with interfacing with management regarding key safety issues (i.e. accident trends, suggested control methods, and best practices).
corrected all non-compliant issues by performing detailed quarterly safety self-inspections.
beverage & hospitality manager (2007 c 2008)
utilized broad scope of industry and professional product / services knowledge to promptly handle diverse customer concerns and effectively resolve restaurant problems.
demonstrated commitment to employer success and professional growth by taking the initiative to participate in regional meetings, seminars, and training programs, as well as acquiring related certifications.
bachelor of science in business administration (3.7 gpa dean s list) university of maryland
yyyyyy x. yyyyyy
(xxx-xxx-xxxx • email@example.com
hiring agent name
i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.
i am eager to offer my broad scope of operations management, team building, training / development, customer service, and fiscal administration experience toward optimizing your company s revenue. i have proven myself to be a top-performer who can successfully provide quality employee recruitment, create best practice methodologies, and delegate multiple individual- and team-based assignments within high-pressure environments.
to compliment my background, please note that i hold a bachelor of science in business administration (3.7 gpa) from the university of maryland.
currently, as a culinary manager and training manager (dual roles) for red lobster restaurant, i apply my dynamic leadership skills toward directing all daily restaurant operations to include supervising an 85-member staff, handling over $30,000 in diverse inventories, and recruiting / training customer-focused employees in compliance with corporate standards. within these roles, i strategically steered the restaurant to become 2nd in the region out of 93 stores and led the division with the highest add-on sales per guest while reducing manageable expenses by over $850 per week. i also played a vital role in increasing certified trainers for the restaurant by 72%, along with leading quarterly meetings to review updated restaurant methods and guarantee consistent business operations.
you will find me to be a results-driven leader who empowers associates to make decisions to reflect positively on business productivity, corporate well-being, and customer satisfaction. for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
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