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career objective
master s candidate eager to contribute strong customer service, problem-solving, and administrative skills toward supporting a progressive organization seeking a driven and productive team member
profile
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø provide executive-level support and carry out administrative functions including document preparation and review, data entry, and information management
ø demonstrated ability to perform multiple concurrent responsibilities in fast-paced settings; gained valuable professional experience concurrent with academic pursuits
ø dynamic communication, presentation, public speaking, and relationship management skills
ø proactive team player equally effective in independent and collaborative environments; superior time management and organizational abilities
education
randolph-macon college, lynchburg, va
studies toward master of library and information science anticipated graduation 2012
bachelor of arts in history 2007
professional experience
special needs child, chesire, ct 4/09 c present
personal support companion
- perform a range of duties to aid special needs child in absence of parent supervision; prepare and serve nutritious meals, organize engaging activities, provide transportation outside the home, and offer attentive and caring assistance
victoria's secret, meriden, ct 6/05 c 10/08
sales leader (2/08 c 10/08)
sales associate (6/05 c 2/08)
- in recognition of outstanding performance, steadily progressed within store to attain position entrusted with managerial duties, including opening/closing, banking, inventory control, and staff oversight
- provided excellent customer service and assisted customers with product selection, custom fittings, and point-of-sale support; strategically increased average sales by offering personal testimony and knowledgeable recommendations
- supervised teams of up to 30 staff members in merchandising activities, window and in-store display changes, and signage production and maintenance
- actively monitored incoming shipments to ensure accuracy and quality of merchandise
rite aid, basking ridge, nj 12/02 c 6/03
stock associate / cashier
- ensured continual availability of merchandise by restocking shelves and maintaining organized stockroom
- served as a cashier in busy, high traffic environment
joseph a. manfredi & associates, llp, bedminster, nj 2/01 c 10/01
secretary
- supported day-to-day law firm operations by efficiently and accurately performing administrative functions, including managing phone, mail, and fax communications
- maintained complex filing systems and updated client accounts
- assisted attorneys, paralegals, and office staff with special projects as needed
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