career objective                              

 

revenue-driven sales professional with expertise in the financial services industry eager to contribute sharp business development, operations management and client/interpersonal relation talents toward collaborating with the employer in optimizing operational and financial performance

 

profile                                                

 

offer approximately 6 years progressive experience in mortgage lending industry; broad knowledge and understanding of economic trends and impact on consumer financial needs ~ excel in defining, developing and executing targeted strategies to penetrate lucrative markets, generate new business, grow existing accounts, and achieve competitive leveraging  ~ dynamic communication, presentation, negotiation, and relationship building skills ~ proactive leader with solid qualifications in diverse aspects of business operations including policies/procedures development, management reporting, workflow planning, project administration, and staff direction ~ previous experience in public relations and consulting, as well as solid business background as a successful entrepreneur

 

~ key achievements ~

ø  recruited to rejoin countrywide and head up operations for new branch of company s full spectrum lending division

ø  have consistently achieved and surpassed top tier production objectives

ø  effectively devised, established and administered standard operating procedures (sops) for origination and compliance, playing an instrumental role in boosting overall branch performance

ø  excelled in commission-driven sales environment in highly-competitive tri-state market

ø  capitalized on opportunity to launch financial services industry career with national leader in mortgage lending

professional experience                

 

branch operations manager

countrywide home loans-beltsville, md                                                                             2004-present

  as 2^nd in charge of high-volume retail mortgage office, steer broad scope of branch operations ranging from strategically planning and coordinating workflow and guiding loan officers in structuring deals to periodically assuming role of sales manager and overseeing escalation of underwriting and closing issues

  consistently achieve and surpass production and compliance metrics; certified level 2 underwriter

  provide detailed daily/monthly performance reporting to senior management within full spectrum lending division

loan officer

catoctin mortgage-leesburg, va                                                                                           2003-2004

  successfully drove sales for local broker, originating loans throughout dc, md and va in a fully-commissioned capacity, illustrating confidence in ability to generate high-volume production

 

loan specialist/account executive

countrywide home loans-vienna, va                                                                                       2002-2003

  gained valuable experience in multiple aspects of the industry by taking the initiative to transition from account executive to operations and processing; acquired practical knowledge and certified credentialing in underwriting and risk management

 

prior background: co-owner, pr and public affairs consulting firm; positions in public relations, political campaigns and deputy press secretary for prominent politician

education                                           

 

ba, modern foreign languages, concentration-french, linguistics & translation, marlboro college-vt