David McPeters
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com                                                                  

Social Security Number:

Citizenship:

 

Vacancy Announcement:

 

 

CORE COMPETENCIES

 

Budget Analysis, Program Analysis, Administrative Support, Presentation Preparation, Managerial Support, Budget Execution, Data Collection, Data Verification, Technical Operations, Help Desk Support, Technical Troubleshooting, Program Planning, Chart Development, Information Status Updates, Threat Data Management, Operational Support, Information Management Systems, Database Administration, Data Generation, Project Administration, Accounting, Regulatory/ Procedural Compliance, Communications, and Customer Service.

 

PROFESSIONAL EXPERIENCE

 

10/2006-Present

Budget Analyst III

Digital Fusion

Huntsville, Alabama

Hours per week: 40

Salary: $60,000.00/Year

Supervisor: Mark Hamilton  xxx-xxx-xxxx ; Contact: Yes

Actively collaborate in the ET Project Office with Program Planning Budget Execution and Financial Management Activities, including applications to track 533 data, operating plan data, program planning budget execution data and action item tracking systems. Consistently verify the accuracy and integrity of data, utilizing in-depth knowledge of Marshall Space Flight Center Shuttle Project Processes. Drive the collection and analysis of civil service manpower data, providing comparisons of actual vs. Planned Full Time Equivalents. Tasked with preparing extensive monthly Management Information Status (MIS) charts. Spearhead the monitoring and maintenance of External Tank threats against the program, while also entering threat data into Shuttle Integrated Risk Management Application for Level 2 management personnel. Proficiently input Business Office Collaborative Workforce Commitments into Electronic Budget Applications for the allocation of Civil Service FTEs and Contractor Work Year Equivalents. Successfully building and upload detailed Workforce and Cost charts for the monthly Management Information Status on the Support Applications for NASA MIS server in support of Level 2 management personnel. Actively serve as the Assistant Building Safety Manager for the 4th floor in building 4202, ensuring External Tank building safety. Responsible for performing monthly safety checks for External Tank and inputting data in the Supervisor Safety Web Page (SSWP) database for the program. Proficiently track weekly safety moments and prepare personnel for safety moment presentations at staff meetings. Collaborate with External Tank Transition team in retiring 30 years of records, ensuring compliance with NASAs standards and records management policies.

 

 

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Month/2006-Month/2006

Technical Operation Specialist I

DP Associates, Inc.

Huntsville, AL

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Actively supported External Tank business office operations, including the formation, analysis, monitoring, execution, and coordination of budget. Successfully executed queries in the Business Warehouse database to perform statistical analysis and compile budget execution; utilized Functional Cost Accounting with NASAs SAP accounting system environment and pull data for statistical analysis. Efficiently supervised the export of data into MS office Excel and Power point for business office presentations, monthly threat charts, IT issue resolution for ET at MSFC & MAF systems management, and VITS operator backup.

 

Month/2004-Month/2006

Help Desk Specialist at Marshall Space Flight Center Help Desk

Inform Corporation

Huntsville, AL

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Successfully provided individualized service to clients, from answering client questions and product/service education to troubleshooting all local services at MSFC and NASA customers. Effectively handle all aspects of trouble ticket processing, network surveillance, major outage notification, password resets, and network trend analysis. Tasked with monitoring local weather and initiating severe weather warnings and notifications for MSFC community. Responsible for preparing and publishing a detailed daily outage report on company website. Proficiently provided after-hours telephone and voice conferencing support for MSFC Utility Control System, MSFC Flight Operations, MSFC Emergency Operations Center, MSFC Center Director, NASA Administrator, and NASA after-hours contact center.

 

Month/2003-Month/2004

Database, Network, and Web page Administrator

Catalyst Data

Athens, AL

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Effectively developed an innovative User Interface using Visual Basic 6.0 embedded with internal and external data calls to enhance operational efficiency. Successfully generated enhancements in the construction of SQL queries to aid in retrieving and sorting stored data. Actively supported the installation of software, troubleshooting Windows device drivers and general technical support. Responsible for maintaining and patching company network, website, and virus software to improve firewall and virus protection. Provided On-Call support for time critical problems and anomalies.

 

 

 

 

 

 

 

 

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Month/2002-Month/2003

Customer Service/IT Specialist

APC Insurance

Huntsville, AL

Hours per Week:

Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Consistently ensured delivery of quality customer service vital to sustaining and growing accounts. Assisted both current and potential customers through performing phone quotes, posting payment information, drafting reports, and performing personal background checks. Actively utilized software interfaces and GUI screens to update and maintain client account information. Applied computer expertise in updating office computer software, networks and mandatory patches.

 

Month/1994-Month/2002

Temporary Dispatcher/Warehouse Personal

Huntsville Utilities

Huntsville, AL

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Optimized operational efficiencies by strategically scheduling field personnel as well as well as coordinating and maintaining service vehicles. Consistently ensured quality customer service and issue resolution on all reported anomalies. Actively maintained customer satisfaction and loyalty through the application of appropriate solutions in a timely and efficient manner. Successfully developed and maintained extensive Microsoft Access 2000 databases on behalf of company. Tasked with receiving and maintaining both incoming and outgoing supplies in support of internal and field personnel.

 

 

EDUCATION

 

University of Alabama

Huntsville, AL

Bachelors of Science

Major in Industrial and Systems Engineering

2008-Present

GPA:

Credits Earned:

 

Athens State University

Athens, AL

Bachelors of Science

Major in Computer Science

NSNS- NACSA Senior Network Specialist

1999-2003

GPA:

Credits Earned:

 

 

 

 

 

 

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Calhoun Community College

Huntsville, AL

Prerequisite Coursework in General Studies

1997-1999

GPA:

Credits Earned:

 

Hazel Green High School

Hazel Green, AL

Advanced Diploma

1994-1997

 

TRAINING and PROFESSIONAL DEVELOPMENT

 

NSNS; NACSA Senior Network Specialist Certification

 

AWARDS

 

Received two Certificate of Excellence in supporting the Customer Awards from Digital Fusion

NASA Award for working on the MAF transition team.

ACT 2000 Certificate of Achievement for (CAAP) test in Mathematics.

 

TECHNICAL SKILLS

 

Software/Languages: SAP, Contractor 533s, Hardware and Software technical support, HTML,

Visual Basic, C++, FrontPage, Publisher, Photoshop, Microsoft Office Products, C++Macromedia Dream Weaver, Fire Works, Free Hand, Flash 5, Math Cad, Maple, Fortran, LISP, ADA, Crytal  Reports,

Business Warehouse, Accounting Resources Software(ARS), Mainframe software ex. NAPROD, NACOMN, and Remedy software.

10 tens experience with computer hardware

Operating Systems: Windows 95/98, 2000, Windows XP, Windows VISTA, Windows 7, Windows Server,

and Apple Operating Systems.

 

Professional Projects

 

Software Design Engineering Project: Successfully built database using Microsoft Access 2000. Utilized Visual Basic 6.0 for the user interface. Built forms in Visual Basic and wrote modules to link the forms to the database Design. Implemented on-line College registration software using a variety of software tools and database storage. Spearheaded the development and design of database to maintain students demographic, selected courses of Study, costs, scheduling and other aspects of on-line activities.

 

 

 

 

 

 

 

 

 

 

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