Dedicated Human Resource Generalist eager to contribute comprehensive background in driving broad-scope areas of operations toward actively supporting the employer in optimizing performance.
Significant experience in recruitment, orientation, health/safety and regulatory compliance, performance management, and training and development.
Proven success in interpreting and enforcing employment laws and achieving a cooperative and cohesive workplace climate vital to maximizing retention and productivity; solid understanding of FMLA, FLSA, EEO, and OSHA regulations.
Develop and implement policies, procedures, and programs to continually advance HR planning, recruitment, training, development, compensation, and benefits.
Substantial knowledge of benefit programs and excel in cooperating with group plan administrators.
Unwavering commitment to ensuring confidentiality of personnel files and documents.
Encourage employee feedback through meetings, newsletters, and one-on-one coaching.
Proficient in Microsoft Office, WebEx, Kronos Workforce, Lawson, Ceridian, Turbo Demo, and QuickBooks.
US Cotton, LLC, Cleveland, OH, 2008 to Present
Senior Benefits Administrator
Steer benefits administration for approximately 200 employees spanning three locations (Cleveland, New Mexico and North Carolina).
Research and evaluate new benefit programs, select new vendors, and present in-depth employee information sessions.
Effectively coordinate annual open enrollment process and employee Leave Of Absence requests including short-term disability, long-term disability, and FMLA.
Administer 401(k) program and knowledgably respond to vendor and participant inquiries.
Seamlessly cooperate with third-party administrator on discretionary and forfeiture allocations.
Demonstrate exemplary multi-tasking and organizational strengths in managing COBRA procedures, auditing benefit-related data for accuracy and compliance, and providing crucial data for discrimination testing requirements.
Wayne County Public Library, Wooster, OH, 2007 to 2008
Human Resources Coordinator
Served as Chief Personnel Officer for 132 employees with full accountability for creating and enforcing HR policies, counseling department managers and employees, conducting salary surveys, and writing/revising job classification specifications.
Managed hiring process from job postings and interviewing, to reference and background checks, new hire orientation, and training programs.
Wrote, organized and distributed monthly employee newsletter, orchestrated performance appraisals, and facilitated monthly manager meetings.
Served as Committee Chair for Staff Development Day.
As member of Safety Committee, extensively participated in initiatives to ensure workplace safety and regulatory compliance.
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Professional Experience continued
Healthcare Innovative Solutions, Inc., Seville, OH, 2003 to 2007
Human Resource Generalist (2005 to 2007)
Performed full spectrum of HR functions inclusive of employee relations, recruitment, interviews, reference/background checks, new hire orientation, and benefits administration.
Prepared informative and compelling company marketing materials including online tour of office building and company overview to attract top talent.
Provided classroom and one-on-one training in clinical software and exhibited strong technical abilities in designing Computer-Based Training Modules.
Reliably maintained resume database and personnel files, and adhered to regulatory criteria in handling termination process and exit interviews.
Resourcefully initiated and managed Mentoring Program to accelerate learning curve of new hires.
Staff Specialist (2003 to 2004)
- Directed daily HR office operations from setting up interviews with job applicants, to conducting background checks and processing payroll.
- Drove cohesive efforts between corporate accounting and law firms to ensure compliant, timely and accurate information sharing.
Southwest General Hospital, Middleburg Hts., OH, 1996 to 2005
Emergency Department Specialist (2001 to 2005)
- Applied sharp prioritization skills toward conducting job interviews, participating in recruiting efforts, providing employee counseling, coordinating outplacement process, and completing exit interviews.
- Interpreted, communicated and monitored staff adherence to HR policies, procedures, standards and government regulations
- Meticulously recorded monthly emergency department statistics and transcribed physician meeting minutes.
- Reviewed, validated and expeditiously processed payroll for 200+ employees.
Prior roles with Southwest General Hospital:
Lead Transcriptionist, Emergency Department (1998 to 2001)
Medical Records Transcriptionist, Emergency Department (1996 to 1998)
B.S. Degree in Business Management, University of Phoenix
Professional in Human Resources (PHR) Certification
Certificate in Human Resources Management, Villanova University
Society for Human Resources Management (SHRM)
Board Member and 2007 President-Elect, Medina Chamber of Commerce Society for HR Management
Wooster Safety Council
Wayne Area Human Resource Association (WAHRA)
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