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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
recent graduate with a bachelors of arts in international affairs eager to contribute hands-on experience and academic training toward supporting a dynamic organization in maximizing bottom-line performance.
profile
dynamic recent graduate offering solid and progressive work experience and academic training within international affairs, business operations and customer service capacities. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. skillful at performing independently or within a team to exceed all operational goals and objectives. technically proficient in microsoft office suite; word, excel and powerpoint. fluent in english, conversational in spanish.
professional experience
star tour guide george washington university 2007-present
- successfully steered university touring operations to generate student growth and increase institutional revenue.
- facilitate productive communication with prospective students, engaging them with historical facts, scholastic opportunities and personal experiences.
strategic communication intern dept. homeland security; office of public affairs 2008-2009
- actively collaborated in production of the department newsletter distributed to senior leaders and stakeholders.
- assisted director of strategic communications in the development and execution of multiplatform communications strategies.
- successfully researched vital statistics and factual information for departmental products for both internal and external dissemination.
reservationist travel resort services 2007
- effectively managed all front desk operations in support of company objectives, including the provision of information regarding condominiums and handling reservations/check-ins.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
intern office of congressman clay shaw, jr. 2005- 2006
- sharp business acumen and experienced in assisting in a broad scope of operations, from responding to inquiries regarding district concerns and distributing mail to leading constituents on tours of capitol hill and assisting administrative/legislative staff with research.
volunteer coordinator fannie mae foundation 2006
- responsible for the organization of individual groups and volunteer teams into specific job assignments prior to events.
- successfully directed volunteers to proper assignments day of event and coordinated with directors in placing last-minute volunteers.
customer service representative crystal creations bead institute 2001-2005
- actively collaborated with a broad range of operational functions, from opening and closing store to handling financial transactions and providing exceptional customer service for individual client needs.
professional education
george washington university washington, dc may 2009
studied abroad in rome with the international education of students program, 2008
bachelor of arts in international affairs
concentrations in conflict resolution & european studies, minor in history
volunteer nrcc 2007
- actively contributed to the organization and execution of nrcc events throughout dc. successfully guided important political leaders to desired locations in a timely and efficient manner.
volunteer united service organization 2006
member living and learning community: yesteryear 2005-2006
member/ volunteer key club 2001-2005
participant national young leaders conference 2004
messenger florida state government messenger program 2004
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