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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

recent graduate with a bachelors of arts in international affairs eager to contribute hands-on experience and academic training toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

dynamic recent graduate offering solid and progressive work experience and academic training within international affairs, business operations and customer service capacities. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. skillful at performing independently or within a team to exceed all operational goals and objectives. technically proficient in microsoft office suite; word, excel and powerpoint. fluent in english, conversational in spanish.

 

professional experience

 

star tour guide george washington university                                                                                  2007-present

  • successfully steered university touring operations to generate student growth and increase institutional revenue.
  • facilitate productive communication with prospective students, engaging them with historical facts, scholastic opportunities and personal experiences.

 

strategic communication intern dept. homeland security; office of public affairs                                     2008-2009

  • actively collaborated in production of the department newsletter distributed to senior leaders and stakeholders.
  • assisted director of strategic communications in the development and execution of multiplatform communications strategies.
  • successfully researched vital statistics and factual information for departmental products for both internal and external dissemination.

 

reservationist travel resort services                                                                                                               2007

  • effectively managed all front desk operations in support of company objectives, including the provision of information regarding condominiums and handling reservations/check-ins.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

intern office of congressman clay shaw, jr.                                                                                                         2005- 2006

  • sharp business acumen and experienced in assisting in a broad scope of operations, from responding to inquiries regarding district concerns and distributing mail to leading constituents on tours of capitol hill and assisting administrative/legislative staff with research.

 

volunteer coordinator fannie mae foundation                                                                                                        2006

  • responsible for the organization of individual groups and volunteer teams into specific job assignments prior to events.
  • successfully directed volunteers to proper assignments day of event and coordinated with directors in placing last-minute volunteers.

 

customer service representative crystal creations bead institute                                                           2001-2005

  • actively collaborated with a broad range of operational functions, from opening and closing store to handling financial transactions and providing exceptional customer service for individual client needs.

 

professional education

 

george washington university washington, dc                                                                                           may 2009

studied abroad in rome with the international education of students program, 2008

bachelor of arts in international affairs

concentrations in conflict resolution & european studies, minor in history

 

volunteer nrcc                                                                                                                                                   2007

  • actively contributed to the organization and execution of nrcc events throughout dc. successfully guided important political leaders to desired locations in a timely and efficient manner.

 

volunteer united service organization                                                                                                              2006

member living and learning community: yesteryear                                                                                  2005-2006

member/ volunteer key club                                                                                                                        2001-2005

participant national young leaders conference                                                                                               2004

messenger florida state government messenger program                                                                             2004

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