Eager to contribute significant software project management experience, client relations talents, and high-level infrastructure expertise toward securing an opportunity as a Senior Business Analyst with a dynamic organization.

 

 

Seasoned background in developing and implementing state-of-the-art technical solutions which optimize and support business growth, sustainability, productivity, and competitiveness for large corporations and city government clients. Methodical problem solver with commitment to quality control and client satisfaction. Steer projects based on SDLC methodology. Proficiency in risk analysis, vendor relations, contract negotiations/management, issue management, presentations, client training, and delivery management. Ability to clearly articulate business value to gain commitment and support.

 

Selected Achievements:

 

• Leveraged solid knowledge of system configuration to successfully configure up to half of Enterprise Project Management System (EPMS) for Seattle Public Utilities.  

• Spearheaded efforts of IT Project Support Office including onshore and offshore contractors for over five years during tenure with Nordstrom.
• Resourcefully assembled IT Dashboard for Nordstrom executive management to meticulously monitor project status, services and operations, vital to maintaining budget compliance and cost control.
• Further enhanced company awareness and subsequent business growth for Nordstrom by authoring and distributing hundreds of targeted business communications to IT and business partners,

• Provided high-level consulting services to VISA, Motorola, Regence Blue Cross Blue Shield, Kaiser, Sony Pictures, and American Express as former Senior Consultant for ABT Corporation.
• Championed design and implementation of Schedule Management System for Intel Corporation which accelerated time to complete major schedule revisions from 30 days to 13 days.

 

 

Denali Advanced Integration, Redmond, Washington, 2007 to Present

Project Manager II

Key Projects:

Seattle Public Utilities

• Analyzed and precisely determined business requirements and system constraints to plan, create and deliver innovative design solutions.
• Merged strong communication, technical, and interpersonal skills to provide user training upon EPMS deployment.
• Currently documenting Report Attributes and EPMS Business Administration Guide.

 

School Employees Credit Union

• Conducted in-depth interviews with seven stakeholders to accurately clarify 12 business process flows for Helpdesk roll-out.
• Exercised sharp organizational skills to document rules of engagement between provider and client.

 

Continued .

 

 

 

 

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Professional Experience continued

 

Safeco/Liberty Mutual

• Project-managed development, testing, and documentation of financial processing and invoicing procedures featuring Clarity v8.0.
• Upgraded Clarity v8.1 requiring extensive regression testing of CA bug fixes.
• Spearheaded administration of Change Control workbook and CA Issues Log.

 

Nordstrom, Inc., Seattle, Washington, 2001 to 2007

Project Manager C IT Project Support Office

• Partnered with subject matter experts in analysis, determination and implementation of 35 business processes to improve efficiency and data consistency to support metrics.
• Decisively formulated project schedules for software releases, upgrades, and production support for IT enterprise applications.
• Investigated and defined business and functional requirements for system design related to Clarity implementation, and orchestrated configuration, setup, and support for all core Clarity modules.
• Launched innovative solutions and targeted communications to promote adoption of Clarity software.
• Reliably compiled and submitted IT department s monthly and quarterly financial data to Finance Group for integration into corporate accounting system.
• Demonstrated exemplary leadership talents as organizer and facilitator of user groups encompassing process improvement, project management and configuration management.

 

CVS Pharmacy.com, Seattle, Washington, 2000

Senior Project Manager

• Instituted processes and training for launch of project management software solution.

• Facilitated structured mapping sessions to efficiently coordinate buy-off of seven departments on standard terminology, requirements and project templates.

 

Prior Background:

 

Senior Consultant, ABT Corporation, Petaluma, California, 1999 to 2000

System Integration Engineer / Manager, Intel Corporation, Chandler, Arizona, 1988 to 1998

 

 

Bachelor of Science Degree, University of Washington, Seattle, Washington

 

Certifications:

 

Requirements Management; Managing Software Development Projects, Construx

 

Leadership Training, Nordstrom

 

PMP Certification

 

 

Windows, SQL, Oracle, Microsoft Access, SQL, Microsoft Office Suite, SharePoint, Clarity, Open Workbench, Microsoft Project, Primavera, Artemis Prestige, ProSight Portfolio Management, Dimensions, DevTrack, Caliber

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear ______________:

 

Are you seeking a solutions-oriented and Senior-level Business Analyst to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your leadership team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

In addition to a PMP credential and substantial project management experience, I offer outstanding strengths in business analysis and a proven track record of driving full-scope solutions to streamline business operations and capture cost savings for major corporations. I excel in requirements definition and analysis, team building and leadership, system analysis, and consulting. I also possess first-rate communication skills vital to determining and responding to client and user needs, and fostering highly collaborative business relationships.  

 

As a member of your organization, I will consistently play a large role in achieving and surpassing business goals. I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy