Ø  Offers 7 years of experience in delivering quality business support to senior-level management

Ø  Plan, coordinate and manage workflow/projects to meet critical deadlines and company operational goals

Ø  Optimize productivity, efficiency and quality in minimal supervision environments

Ø  Compile and maintain detailed data and produce quality reports instrumental to supporting senior management in measuring performance and defining short-term/long-range strategies

Ø  Manage key accounts, facilitate business growth and support sales operations

Ø  Deliver superior customer service in handling high-volume phone communications, responding to inquiries, facilitating order fulfillment, and addressing/troubleshooting issues

Ø  Interact with vendors and steering order shipping/receiving operations

 

 

Ryder Vehicle Sales-Tampa, FL                                                                                         2006 - Present

Vehicle Sales Coordinator

  Perform all administrative functions for regional sales center that conducts an average of 400 sales generating over $7 million in annual revenue

  Contribute sharp business skills toward managing varied administrative functions spanning full-scope financing, from running credit to processing complex lender paperwork, to managing Accounts Payable and maintain detailed files

  Manage finance, credit and accounts payable functions

  Improved Sarbanes-Oxley (SOX) compliance from 84 - 99%

  Drive revenue growth through inbound/outbound phone sales and sales staff support; package units for sale and coordinate all vehicle licensing using the State of Florida DMV licensing database

Distinct Business Images, Inc.-Tempe, AZ                                                                             2000 - 2002
Customer Service/Shipping and Receiving Manager

  Steered customer/account servicing operations, established new accounts, managed key clients and maintaining databases

  Actively interfaced with suppliers to ensure timely delivery and oversaw all order shipping and receiving

 

A&E Products International-Phoenix, AZ                                                                               1999 - 2000
International Customer Service Executive

  Generated high-volume daily, weekly and monthly sales data from world-wide factories and created/produced detailed report for presentation to the International management team

  Office Manager supporting business operations

 

 

Undergraduate Studies, Oswego State University-Oswego, NY; 1993-1995

Notary Public, State of Florida