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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


details-focused, quick-learning professional eager to apply broad scope of business operations and customer relations talents toward supporting a progressive healthcare insurance company seeking a driven team member.




ø  contribute sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies in support of key business initiatives.

ø  expert at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

ø  skillful at performing independently or as a valuable team member to exceed all operational goals.

ø  able to form strategic relationships with a broad-based clientele to ensure exceptional business retention by facilitating intelligent profit objectives and providing outstanding customer service.


professional synopsis


owner / operator

penny s playschool, menifee, ca                                                                                       1994 c present


ø  apply dynamic leadership talents toward successfully operating a state-licensed home childcare business to include performing comprehensive financial management activities such as accounts payable / receivable, payroll, and tax organization / documentation via quickens-based software.

ø  contribute solid technical skills instrumental in efficiently utilizing complex professional software to maintain accurate records (i.e. child and personnel records) for compliance with state review protocols.

ø  maximize child care success by providing engaging educational activities and opportunities to encourage youthful curiosity, exploration, and problem-solving, along with resourcefully planning all daily schedules and preparing nutritious meals.

ø  attend to the personal needs of all children, including supporting wide-ranging social, academic, and emotional development levels and maintaining a consistently safe and secure environment.

ø  build profitable new client relationships and maintain valuable existing clientele by supporting open lines of communication, as well as actively assisting parents with varied childcare challenges.


owner / administrator

holiday gardens preschool, inc., garden grove, ca                                                             1987 c 1994


ø  strategically steered the success of a high-volume state-licensed preschool by proficiently directing all-inclusive human resources, accounts payable / receivable, budgetary management, and state / local regulatory compliance efforts to ensure seamless organizational processes at all times.

ø  drove business growth by recruiting and supervising top-performing team members, along with creating professional development programs in coordination with key operational objectives.

ø  conducted valuable personnel meetings designed to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

ø  demonstrated strong interpersonal relations abilities toward conducting productive client-specific orientations, as well as promptly handling customer concerns and effectively resolving problems regarding diverse billing and account management issues.




certificate in early childhood education

fullerton college


extensive undergraduate coursework

california state university

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