Resume Company – The Internet’s Very Best
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed

Click HERE!

yyyyyy x. yyyyyy

2104 twinwood trace sanford fl 32771 xxx-xxx-xxxx


senior level business operations management professional

client relationship management / process improvement / strategy development


highly accomplished business operations management leader with expertise in driving critical business solutions and managing high profile clients in a competitive environment.  exceptional success in building high-performance sales teams with the ability to drive growth and overcome economic challenges.  eager to assume a position that will allow me to maintain complete accountability and ownership for profit and loss, key performance indicators and strategic development. 


core competencies


w business analysis & process improvement

w cultivate internal & external alliances

w strategic planning and execution

w cost control/p&l/budgeting

w key performance indicator development

w benchmarking against goals

w lean and six sigma practitioner

w printing technology expertise

w training, mentoring & team building

w quick to foster confidence

w committed to organization & clients

w persuasive & effective speaker


professional history


standard register company, tampa, fl (2007 to present) - account executive

w drive business development and relationship building efforts to capture new account activity for a $900mm operation; significantly exceeded quota in the first year, resulting in president s club status for sales excellence.

w secured a lucrative client network in the financial services and manufacturing industries through strong expansion efforts.

w created a strategic alliance with a banking software provider to promote the sale of standard register products, gaining an additional $250k in new revenue, and re-established a productive business relationship with the home shopping network, securing $150k in annual sales volume.


hillsboro printing company, tampa, fl (2005 to 2007) - client relations manager            

w generated new client relationships and developed existing relationships to drive improvements in sales and revenue performance.

w developed a new order processing system to reduce cycle times and ensure timely project delivery.

w created a high performance csr team that effectively managed estimation, pre-press activities, job planning and customer service functions to drive business goals and increase customer satisfaction indicators.

w established process improvement teams to identify and correct deficiencies, and developed new kpi s to measure and benchmark performance goals.


thomson-west, eagan, mn (2004 to 2005) - prepress/ digital print manager         

w leverage expert analysis and insights to lean approach and team empowerment methods to drive organizational improvements and instill best practices for an $8.7b digital print operations, oversaw 7 management and 85 production team members.

w created new operations sop s and implemented targeted corrective action procedures to reduce rework costs by $75k and remakes by 2%.

w introduced an employee cross training program that increased production and performance results.

w implemented a new electronic workflow processes that increased customer satisfaction and led to a significant reduction in overtime costs.


rose printing company, tallahassee, fl (2003 to 2004) - plant manager

w provided operational and lean production expertise to reduce operations costs by 17% and increase net income by 138% for a $15mm printing organization.

w spearheaded efforts to implement kpi s to drive operational excellence and provide a benchmark for performance goals.

w created a new order entry system to enhance communications flow, increase accuracy, and allow for more accurate tracking and follow-up for customer orders.


moore north america, temecula, ca (2002 to 2003) - general manager

w provided oversight and leadership for a $25mm pfs facility; created strategic alliances with high profile clients to develop a sow processes that resulted in more cohesive operations, improvements to delivery timelines, and a higher level of customer satisfaction.

w through assertive cost containment initiatives, reduced operations costs by $300k, and delivered over $8mm in bottom line profits.

w integrated $9mm in technology upgrades to improve production capabilities, and re-aligned staff responsibilities to maximize individual performance in support of organizational growth.


von huffman graphics (formerly bawden printing), eldridge, ia (1982 to 2002)

account executive (2001 to 2002)

w selected by senior management to drive sales volume and brand awareness in an underperforming region.

w led the region to a 47% increase in overall sales through targeted business development and client needs analysis strategies, secured over $1.5mm in new business.


customer service director (1999 to 2001)

w gained promotion to director level, and provided direction for a division comprised of 70 representatives located in 3 separate locations.

w through aggressive process analysis and improvement strategies, led the automation of customers service activities through the implementation of the primac system, which allowed for a $150k reduction in labor costs, and increased accuracy and effectiveness.

w managed escalated customer complaints, interacted with clients to increase satisfaction level, and supported sales efforts by providing customer service and resolutions as needed.


customer service manager (1982 to 1999)

w led day to day operations activities for a customer service department that grew from 10 to 25 employees; tasked with providing outstanding customer service in a high volume order environment with sales that increased from $20mm to over $55mm within 8 years.

w integral in driving the iso 9002 certification process by contributing well written work instructions.

w streamlined business processed and introduced new technology solutions that reduced overtime and improved efficiencies.


education/professional development


st. ambrose university, davenport, ia

bachelors of elected studies; concentration in business administration, cum laude


iso 9002 certification

six sigma c yellow belt

yyyyyy x. yyyyyy

2104 twinwood trace sanford fl 32771 xxx-xxx-xxxx







address 1

address 2


date here

dear <name here>,


i have enjoyed much success in my career as a business operations management leader, and am ready for additional responsibilities and challenges.  please accept this letter and the attached resume as application for the position of <position here>. i am convinced after reading the description for this position on <location of job ad here>, that i am the ideal candidate for the job.


i have an excellent track record of cultivating business relationships and executing sales and marketing plans.  according to the job description for <position here>, you are seeking someone with the ability to <choose something from the job description here>.  i am well versed in <specific here> and know that i could be an integral member of your team.  in addition, i am a highly effective leader with the ability to drive employee performance initiatives and lead organizations to exceed expectations for success. 


here are few examples of my success;

w  as a general manager for a large digital print organization, leveraged assertive cost containment initiatives to reduce operations costs by $300k, and grow business to over $8mm in bottom line profits.

w  as a client relations manager, formed process improvement teams to identify and correct deficiencies, and develop new kpi s to drive performance initiatives resulting in higher efficiency and increased customers satisfaction levels.

w  throughout my career, fostered strong internal and external strategic partnerships to drive growth, revenue and deliver bottom line performance results.



as a proven leader, i believe it would be mutually beneficial for us to meet.  i will contact you soon to arrange for an interview. should you require any additional information, i can be contacted at the phone numbers listed above.


best regards,









<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!