career objective                              

seasoned medical office manager eager to contribute excellent customer service, office administration, and information management skills toward supporting the employer in improving operational performance

 

profile                                                

ø  offer more than 14 years of experience providing comprehensive chiropractic office support, with additional experience in the residential construction and interior landscaping industries

ø  successfully steer front and back office operations including reception, patient intake, insurance verification, account management, billing and collections, document production, and inventory control

ø  assist in administering patient therapy as per doctors orders; trained on varied therapy equipment

ø  facilitate client-focused, service-oriented environment vital to maximizing client satisfaction and retention; dynamic communication and listening skills crucial to building productive patient relations

ø  solid record of training and leading top-performing support teams; effectively coordinate staff and oversee office scheduling

ø  efficiently manage accounts payable/receivable; sharp accounting aptitude and depth of knowledge in billing software programs 

ø  demonstrated ability to handle multiple responsibilities simultaneously; excellent time management and prioritization capabilities

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

electro galvanic stimulation ~ k-4 laser ~ traction units ~ ultra sound ~ ms office ~ electronic billing

 

education                                           

certification in medical coding and insurance billing: 4.0 gpa, parks college, aurora, co             2004

 

professional experience                

office manager, norris chiropractic, littleton, co                                                                       11/04 c 12/08

 

plant technician, initial tropical plants, inc., denver, co                                                            4/02 c 10/04

 

office manager, sport align chiropractic and back in action rehab, englewood, co                  5/98 c 4/02

 

receptionist, cherry creek chiropractic, denver, co                                                                  1992 c 5/98

 

executive assistant, pulte home corporation, aurora, co                                                          1986 c 1992

 

 

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dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include numerous years of experience providing comprehensive operational support for busy chiropractic offices with multiple doctors, as well as a solid history of working with the directors of construction and customer service within the homebuilding industry.  i excel at performing administrative duties including scheduling, patient intake, and electronic billing, as well as handling insurance verifications, disputes, and appeals.  i m familiar with a broad range of chiropractic equipment and have strong experience in administering patient treatments and therapies.  to complement this background, i obtained certification in medical billing and coding. 

          

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your practice, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy