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Yyyyyy x. yyyyyy
1617 Olua Street ¾ Xxxxxx, XXXXXX xxxxxx ¾ xxx-xxx-xxxx ¾ abc@xyz.com
Dynamic, ambitious and experienced Automotive Industry Professional with broad based knowledge in Automotive Services Instruction, Service Management and Automotive Repair, eager to integrate superior technical skills toward supporting the business goals of a progressive employer.
Core competencies include:
Master Certified Service Professional
Certified Scion Assistant Service Manager
Master Technician
Hybrid and Electrical Automotive Systems
Energy Alternative Automobiles
Product Design and Development
Hands On Technical Savvy
Staff Training and Development
ASE Certified/Breaks/Electrical
Air Conditioning/Steering/Suspension
Education
Weber State University, Ogden Utah - Associates Degree, Applied Science in Automotive Technology
Dixie State College, St. George Utah - General Business Courses
University of Toyota Certification Program - 580 Course Hours; Braking, Climate Control, Automatic Transmissions, Air Conditioning, Safety, Electrical Starting, Engine Control and Navigation Systems.
Professional History
Western Xxxxxx College, Carson City, Xxxxxx 2009 to Present
Automotive Service Instructor
Facilitate curriculum on Automotive Electrical Systems and Engine Performance for Automotive Service Students; develop and deliver materials to ensure that each student is employable upon completion.
Certify that course content and objectives are met, cover all material in depth and utilize a variety of teaching styles and methods to accommodate diverse learning styles.
Provide detailed instruction on automotive repair, troubleshooting and diagnostics, prepare students for success on ASE Certification Tests, and oversee laboratory training.
Design, administer and grade examinations to assess achievement of course objectives as identified in the syllabus.
Christensen Automotive, Xxxxxx, Xxxxxx 2008
Service Manager
Provided operational leadership for a busy automotive repair organization; hired, trained, motivated, and counseled the performance of all 8 service department staff members.
Forecasted goals and objectives, administered operating budget, maintained reporting systems required by general management, monitored the performance of the department using appropriate reports, ensured top level customer service and maintained ixxxxxxentory system
Carson City Toyota, Carson City, Xxxxxx 1988 to 2008
Assistant Service Manager
Began tenure in position as Shop Mechanic and achieved promotion in 1993; contributed to ongoing business success by delivering exceptional customer service, scheduled appointments, trained staff and diagnosed vehicle functionality issues.
Created repair orders and communicated estimates to customers; named as a Finalist in the Service Skills category contest in 2007.
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