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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

Objective

 

Creative, personable and results-driven leader eager to contribute exceptional program management, training and negotiations expertise toward supporting a dynamic company in optimizing bottom-line performance.

 

Profile

 

Extremely technically-astute with proven capabilities in resource management, personnel training, program administration, marketing, promotions, sales, and customer relations.  Outstanding blend of organizational, presentation, communication, prioritization, and relationship-building skills.  Excel in developing high-impact training materials and adapting presentation/workshop content to align with target audiences. Highly versatile; quickly adapt to new roles, responsibilities, markets, technologies and environments. Proven ability to source, penetrate, secure, and capitalize on new business development opportunities. Leverage abilities in problem solving and conflict resolution to achieve win-win outcomes.  Employ business savvy to define goals, uncover challenges, propose modifications, and drive solution implementation.

 

Selected Achievements:

 

         Instrumental in handling critical licensing negotiations and implementation of two national sales offers and one regional offer for libraries.

         Spearheaded efforts to generate substantial revenue growth for employer.

         Resourcefully developed and implemented database licensing program with Cooperative Services Director at OCLC. 

         Championed statewide implementation of eAudiobook services for Idaho public libraries.

         Earned two Star Awards (2006 and 2008) from OCLC for excellent presentation skills and won OCLC Applause Award for exceptional performance in 2004.

 

Professional Experience

 

OCLC Western Service Center C Ontario, California, 2000 to Present

Manager, Electronic Resources and Technology

         Spearhead development, implementation, management, and promotion of database licensing program and reference services training and support.

         Apply dynamic communication and interpersonal skills in negotiating and finalizing agreements with publishers and customers.

         Relied upon to administer technology training program, support cost control initiatives, manage accounts payable and receivable, and contribute to market research and strategy development.

         Leverage exemplary public speaking skills in facilitating Licensing and Negotiations workshop and in delivering conference presentations and speeches throughout the United States.   

 

Continued

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience (OCLC) continued

 

         Exercise solid leadership talents in supervising, motivating and evaluating three employees.

         Steadily expanded technology workshops on topics such as blogs, wikis, podcasting, and marketing virtual reference. 

         Exhibit outstanding versatility as member of Inclusion Council, Support Team, Marketing and Communications Team, and as past member of Human Resources Committee, Training and Education Team and Online Service Center Working Group.

         Selected as Chairperson of New Services and Research Team.

 

Southeastern Library Network (Solinet) C Atlanta, GA,1998 to 2000

Library Services Consultant         (2000)

  • Proficiently steered sales and marketing efforts to secure business with academic, public, and special libraries in Alabama, Mississippi, Louisiana, and North Carolina territories.
  • Demonstrated excellent talents in marketing campaign development and establishing immediate rapport with prospects.

Licensing Program Coordinator / Contract Administrator         (1998 to 2000)

         Displayed strong organizational skills in efficiently administering national contracts with 1,700+ libraries in 50 states generating revenues which exceeded $10M.

         Proactively participated in negotiations and implemented McGraw-Hill national offer to public and academic libraries.

         Contributed to negotiations and implemented eBook offer to public and academic libraries involving 600,000+ students in 10 states.

         Played a major role in establishing Library Products and Services department from the ground up.

         Handpicked as one of 11 colleagues to complete training as a facilitator.

 

Education

 

Bachelor of Arts, English, Kennesaw State University, Kennesaw, GA, 1997

 

Professional Development

 

OCLC Training: Management; Talent Management Life Cycle

 

FranklinCovey: Seven Habits of Highly Effective People; FOCUS - Achieving Your Highest Priorities

 

Miller Heiman: Strategic Selling; Large Account Management Process

 

Attendee, Southeastern Institute on Collaborative Leadership Conference

 

ARL Licensing and Advanced Licensing Workshops

 

Essentials of Facilitation C Training

 

The Management Seminar C Fred Pryor Seminars

 

The Landmark Forum

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you a substantial background in program and personnel management, proficiency in training and development, and the flexibility to expertly handle competing priorities with an unwavering commitment to accuracy, efficiency, and customer satisfaction.  To complement these qualifications, I offer solid organizational, multi-tasking, presentation, and vendor relations skills which are essential as a <insert job title/position>.

 

As a proactive contributor to your organization, you will find me to be a results-driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance and an exceptional work ethic. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

 

 

 

Date

 

 

 

Interviewer s Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the <insert job title> position, and I am convinced that it is the right job for me. I feel my background and qualifications prepare me well for the challenges and responsibilities we discussed.

 

The position as you described it to me would combine my strong skills in [insert two skills or qualities here].  This would allow me to make the same valuable contribution to your organization as I ve made to my past employers a win-win proposition for both of us.

 

(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)

 

(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone number so we can continue the discussion we began over the telephone.)

 

(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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