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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
skilled professional with experience in procurement, supply management, operations, customer service and technical support seeking to utilize abilities in a challenging technology acquisitions coordinator role.
career profile
ø several years of experience in project management, planning, communication, technical support and technology procurement.
ø successfully managed three information technology projects from 2007-2009.
ø self-driven, effective analyst and auditor with strong decision-making and evaluation skills.
ø strategically coordinate personnel to maximize performance in executing operations.
ø highly skilled and adaptable to any situation or contingency.
ø m.s., information technology.
ø pmi project management studies.
technology skills
microsoft office suite, microsoft project
professional experience
calamos investments, naperville, il 2010 - present
system support specialist
perform customer service and incident escalation.
research and procure technology for department and company.
gateway foundation, chicago, il 2007 - 2010
support specialist
oversaw department projects and goals.
developed project plans and proposals.
facilitated and oversaw all documentation.
delivered technical support for help desk phones.
directed procurement process for it department and negotiated with vendors.
governor s state university, university park, il 2006 - 2007
help desk employee
assisted users with computer setup and phone support.
education
depaul university, chicago, il
master of science, project management 2009
governor s state university, university park, il
bachelor of arts, business management 2007
project management institute
project management - financial decision making and cost-benefit analysis course, 2007
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