Results-focused Cash Management Services Leader eager to offer progressive Financial Analysis, Strategic Planning, Client Relations, New Business Development, Team Building, and Regulatory Compliance
experience toward maximizing a progressive employer s bottom-line within a growth-oriented role.
Key Areas of Expertise
Controlled Disbursement • ACH (EFT) Receipts • ACH Debit Block • Wire Transfers
Lockbox Deposits • Positive Pay / Reverse Positive Pay • Remote Deposits • Cashpool Services
ACH Origination • Automated Investment Sweep • Bank Reconciliation • Zero Balancing Account
Out-of-the-box thinker who offers core knowledge of financial services, accounting, and insurance trends, along with demonstrating talents in cash management services specializing in consumer-friendly products and implementation.
Ambitious self-starter who excels at proficiently evaluating financial markets, identifying profitable business growth opportunities, defining strategies for capturing new clientele, and attaining solid leveraging in competitive industries.
Integral leader who uses strong prospecting and presentation skills to acquire, retain, and expand new / existing client relationships, along with meeting with clients to ascertain key financial needs and provide product recommendations.
Fluent in Japanese.
Assistant Treasurer / Cash Management Officer
Utilize broad scope of financial industry knowledge and dynamic business acumen to deliver and roll out product suite and post implementation follow ups, including overseeing partnership bank implementation progress and resolution of outstanding issues, analyzing existing client product subscriptions, and directing all facets of 3rd party implementation.
Contribute strong communication skills toward building relations between 30 non-strategic credit customers, along with attaining targeted sales from prospective clients to generate an average of 15 new customers over a six-month period.
Update official banking forms into a secured format and liaise between IT teams for transaction automation posting.
Prepare and review key documents in the opening of accounts based on strict U.S. and European regulations.
Review, maintain, and update partnership bank fees and accurately process all customer banking fees.
Monitor payments for OFAC and oversee customer accounts to avoid overdrafts.
Officer Cash Management Business Unit
Expertly delivered and rolled out product suite and post implementation follow-ups, including participating within an investigation unit to liaise among partnership bank and operation / bank offices to resolve varied customer complaints.
Led semi-annual reviews of customers subscribed products and revenues, and supported procedural review / updates.
Created and updated a comprehensive customer handbook within both Japanese and English languages.
Supported sales division, review, and approval of ProForma, and assisted in demonstration of software.
Cash Management Service Representative
Demonstrated sharp analytical abilities toward delivering and rolling out product suite and post implementation, including serving as Project Leader with Secure Token roll out completing a four-month deadline delivery to 200 clients.
Led a top-performing three-member team in overseeing technical implementation and support, along with utilizing wide-ranging technical and operations support talents to train and mentor employees in monitoring and resolving client issues.
Created internal / external manuals, set up account analysis and direct bill invoicing, and analyzed partner bank invoices.
Cash Management Service Representative
Analyzed ProForma account analysis statements and handled all in-house online banking products and services support, including creating and updating Use Cases and reviewing user interface documentation to ensure seamless processes.
Participated in and coordinated team members for Quality Assessment (QA) and Release (REL) testing.
Instrumental in Request for Information (RFI) and Request for Proposal (RFP) processes.
Designed and built customized Group CMS structure / centralization.
Assistant to Deputy Chief Representative
Played a vital role in sustaining productive operations by coordinating and attending valuable meetings and business trips, along with drafting and disseminating business correspondence and handling all executive-level calendar management.
Handled daily cash management, reported all weekly / monthly bank reconciliations to headquarters, oversaw accounts payable / receivable, managed expatriates payroll calculation systems, and controlled $150,000 in expenses and budgets.
Researched and studied U.S. insurance industry, and interpreted all minutes, articles, and documentation into Japanese.
Maximized bottom-line results and enhanced operations efficiency by achieving a 10% reduction in expense costs.
Bachelor of Arts in Economics
~ Intermediate Accounting • Corporate Finance • Statistics • Business Law ~
Microsoft Office • Access Database • Lotus Notes • LexusNexus • Adobe Acrobat
BAI2 File Format • MT Messages • NACHA Format • International ACH Transactions (IAT)
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