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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


xxx-xxx-xxxx or  xxx-xxx-xxxx


Executive Administrative Specialist

Organizational Efficiency ~ Staff Supervision~ Quality Assurance


Dynamic leader with over 15 years of demonstrated success as an executive support professional.  An effective leader, a fiscally responsible operator, and most of all, a customer driven professional, capable of managing large teams and performing above company standards.  Especially astute at teaching others how to develop a customer-centric attitude as well as designing and implementing loyalty and retention programs to increase bottom line revenues.   

Qualifications Profile


Ø  Strong multi-tasking background with the ability to work independently on multiple projects simultaneously. 

Ø  Effectively lead top-performing teams.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Proven ability to adapt strong technical skills to diverse organization needs.

Ø  Technology savvy with knowledge of multiple software platforms including Microsoft Office Suite,  Outlook Express, Word Perfect, Quattro Pro and QuickBooks. 

Ø  Expert typist capable of producing 115 words per minute with zero deficiencies. 


Professional Career Track


Executive Administrative Assistant / Operations Manager, Hedquist International, Inc.   2006-Present


  Responsibilities include numerous executive level support functions including;

  Scheduling appointments and interviews for Director Level and above   

  Travel arrangements for candidate interviews

  Coordinating, scheduling for meetings and conference calls for Director Level and above

  Accounts Payable/Receivable working with Quick Books

  Processing resumes in PCR recruiting software  

  Responsible for the office building maintenance including: but not limited to, quotes, purchasing and hiring of contractors.

  Assisted in developing company marketing strategies.


Policy Processor / Administrative Assistant, Financial Keyosk                                             2005-2006


  Downloaded policies from insurance carriers and attached to company web site.

  Responsible for all payments to Carriers from clients, as well as alerting agents of progress.

  Updated Applied from Carriers, i.e. amount of policies and commission.

  Proofed and sent out policies.

  Alerted agents of any claims/losses.


Executive Administrative Assistant, Stitt Financial Services                                                    2004-2005


  Primary responsibilities included conducting full array of administrative support functions including, but not limited to, information processing, customer service methodologies, coordination and scheduling of numerous day-to-day meetings, as well as development of organizational processes to increase productivity of operations from an administrative perspective. 


Earlier Experience


- Executive Administrative Assistant, General Electric                                                   


- Human Services Department / Purchasing Department / Finance Department, Village of Niles                                                   


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