yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

quality-focused professional specializing in assisting healthcare teams, providing world-class patient relations, handling a high-volume of medical records, and optimizing administrative efficiency eager to offer strong experience toward maximizing an ethical employer s success within a growth-oriented role.

 

profile of qualifications

 

         top performer who makes solid decisions to reflect positively on healthcare operations and facility well-being.

         integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.

         ambitious self-starter who plans, prioritizes, and manages administrative tasks within deadline-driven environments.

         excellent communicator who successfully interfaces among physicians, healthcare teams, patients, and the public.

         skillful in microsoft office and internet applications; willing to learn / master additional software as necessary.

 

key areas of expertise

 

administrative support             appointment scheduling                 physician / patient relations           process improvement

data / files management          healthcare communications          insurance / invoice processes         regulatory compliance

 

professional synopsis

 

 

         utilized broad scope of industry knowledge and administrative support talents to handle facility openings / closings, as well as managing patient registrations, scheduling, data / recordkeeping, and insurance verification processes.

         drove business efficiency by creating and maintaining a large-scale filing system to ensure seamless operations.

 

 

         led confidential administrative processes by effectively registering patients, building medical charts, inputting a high volume of data, organizing records, performing 24-hour call reminders, and obtaining insurance authorizations.

         contributed strong communication skills toward liaising among physicians, healthcare teams, and patient clientele.

 

 

         demonstrated sharp analytical abilities toward managing comprehensive patient medical records, verifying insurance coverage, performing invoice collections, facilitating database back-ups, and scheduling appointments.

         built and sustained positive patient relations by promptly and courteously greeting individuals upon office arrival.

 

recent supplemental experience

 

 

         planned and presented dynamic multi-subject instruction for students in k-8^th grades, including providing a structured academic setting, maintaining strict class schedules, and monitoring and recording individual progress.

         supported special needs students by providing one-on-one guidance to improve social skills and academic results.

 

 

         strategically steered start-up operations for a successful 50-student facility, including developing curriculums, publishing contracts, preparing menus, performing weekly observations, and compiling monthly evaluations, as well as preparing quarterly taxes and itemizing annual receipts in compliance with state and federal guidelines.

 

education & professional development

 

bachelor of science in healthcare administration                                                                                      university of phoenix

child care development training (860 hours)                                                                          usaf family child care program

certificate of phlebotomy                                                                                                              eastern oklahoma county votec