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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
Objective
Masters in IT Candidate eager to contribute academic background as well as sharp technical, business and customer service skills toward supporting operations of a progressive organization.
Profile
Dynamic communication, presentation, relationship building and problem-solving abilities. Excel at interacting with broad populations including senior management, staff, clients and external contractors. Highly versatile; quickly master new roles, responsibilities, technologies, and environments. Demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.
Education & Professional Training
Masters in Information Technology (In Progress) - Southern Polytechnic State University, Marietta, GA, Graduating in 2011
Georgia Work Ready Certificate, Eastanollee, GA, 2008; Awarded
Gold
Bachelor s Degree in a Double Concentration in Management and Human
Resources - Piedmont College, Demorest, GA, 1999
Associate s Degree in Computer Information Systems - North Georgia Technical College, Toccoa, GA, 2009; Network Specialist, GPA 3.85
Key Achievements
National Technical Honor Society, 2009
Leadership of Toccoa-Stephens County Inc., 1999
Technical Skills
MS Office (Word, Excel, Access, PowerPoint), MS Works, MS Money, Windows 2003 and Active Directory
Career Background
TAX PREPARATION/OWNER - Fowlers Income Tax, Eastanollee, GA 1985-Present
Demonstrating sharp business acumen, successfully launch, develop and manage a full-service tax preparation and bookkeeping firm, with broad-scope responsibility for all areas of operations.
Apply technical expertise toward effectively utilizing complex income tax software and e-filing to assist customers in tax preparation.
SHIFT LEADER - Little Caesar s Pizza, Toccoa, GA 2008-Present
Contribute dynamic leadership skills toward effectively coordinating, building and leading a top-performing team of as many as 7 employees.
Consistently deliver superior ongoing customer servicing vital to maximizing satisfaction, growing business and maintaining client loyalty.
Proficiently manage all aspects of equipment and facilities maintenance, receive/process customer orders, and open/close store, demonstrating exceptional multitasking and prioritizing abilities in achieving timelines.
BULK FEED TRUCK DRIVER - Fieldale Farms, Baldwin, GA 2002-2008
Exhibited advanced communication skills toward effectively liaising between grower and feed mills.
Strategically planned and coordinated truck schedules and workflow to maximize use of resources while meeting deadlines.
Ordered feed for the farms and printed tickets for drivers, utilizing the computer system.
Additional Experience
Maintenance/ Mold Hanger - Southcorp Packaging USA, Toccoa, GA; 1996-2000
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