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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



dynamic leader with broad background in steering retail operations, buying and visual merchandising eager to contribute talents toward supporting the employer in maximizing performance.


ø  successfully recruit, train, mentor and lead top-performing teams committed to providing superior service and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

professional experience

retail manager/buyer - institute for health and healing, san francisco, ca                                       2007-2008

  contributed dynamic leadership skills in managing all aspects of daily store operations.

  steered product purchasing, merchandising and finances, demonstrating prioritizing and multitasking abilities.

  established key relationships and liaised effectively with management, staff, practitioners, and customers.


director of operations/buyer - bittersweet caf , multiple locations, ca                                           2006-2007

  directly managed multiple locations and successfully prepared for a new store opening.

  applied dynamic leadership skills toward effectively building and leading a top-performing team of baristas, supervisors and trainers, with a strong focus on delivery of superior customer servicing.

  innovatively developed marketing strategies to boost performance; conducted comprehensive research and analysis of new products and expanded organic and fair trade product offerings.

  spearheaded diverse administrative activities ranging from staffing, training and performance evaluation to policies/procedures development, payroll and quality assurance.

  exhibited solid negotiation skills in working with the vendors and successfully obtaining the best pricing.


retail director/buyer - service systems associates / san francisco zoo, san francisco, ca            2004-2006

  drastically reduced shrink to the lowest levels in recent years by designing a comprehensive training program.

  boosted revenue and per-caps by over 15% by applying sharp business acumen toward identifying and implementing effective policies and procedures.

  cost-effectively allocated, administered and managed operational budgets.

  recruited and trained all employees, playing an instrumental role in developing top-performing team members.

  relied upon to contribute detail orientation and organizational abilities toward developing and purchasing product for multiple retail locations; monitored stock levels and determined retail pricing to maximize profits.


retail manager - house of blues, anaheim, ca                                                                                2001-2004

  served as an instrumental committee member in planning the revenue and labor budget for the fiscal year. 

  consistently kept up to date with current sales trends in order to forecast sales and maintain stock levels.

  demonstrated leadership and critical thinking skills in overseeing all operational aspects of the company store, motivating sales staff and managing product merchandising.

  strategically coordinated purchasing to maximize resources while controlling costs and meeting company needs.


custom accounts rep - summit sportswear, fountain valley, ca                                                    1998-2000

  supervised pre-production, production and post-production to optimize quality goods and customer satisfaction.

  forged key relationships with vendors and contractors to guarantee timely deliveries.

  directly managed high-profile accounts including: billabong, stussy, o'neill, volcom, 26 sugar, counter culture, ralph lauren, todd oldham, rip curl, bc ethic/dawls & fresh jive.


prior experience


store manager - pacific sunwear of california, santa ana, ca                                                          1995-1998

merchandising team member / store manager - contempo casuals, westminister, ca                    1991-1995

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000











hiring agent name





dear _______________________________:


i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


as illustrated by the accompanying resume, i have a comprehensive background in operations management, buying and visual merchandising.  from leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive purchasing processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. 


as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




yyyyyy x. yyyyyy



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