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yyyyyy x. yyyyyy

country of citizenship: united states

ssn: xxx-xx-xxxx

veterans preference: 5 points


vacancy/job announcement number:

title of position:


core competencies


it, networking, systems administration, data center management, policies & procedures development, customer/user support,  installations, upgrades, troubleshooting, operations management, cost controls, resource management, training & development, team leadership/supervision, performance optimization, change management





hong kong

hours per week: 40

salary: $74,000/annual

supervisor: kelvin chow; phone: 852-3551-5008; permission to contact: no

hardware center manager

effectively led 6-member team in delivering quality 7/24 infrastructure, mainframe and server-based equipment installation, maintenance and support services, with focus on maintaining 100% production uptime vital to supporting operations across 20+ countries.  strategically planned logistics and placement of equipment to maximize provisioning network and fiber cabling compliance with established standards.  spearheaded installation and configuration of cisco network infrastructure, unix and wintel servers, firewalls, and san connectivity. applied dynamic analytical and troubleshooting skills toward efficiently resolving network outages in time-critical environment. 

actively collaborated with facilities manager to maintain optimal redundancy of power and cooling.  relied upon as key subject matter expert on backup planning and disaster recover exercises/testing.




roanoke, tx

hours per week: 40

salary: $72,000/annual

supervisor: warren carley; phone: unknown; permission to contact: yes

technical analyst

productively executed standards and policies for installation and maintenance of data center hardware and network environment; directed process flow from receipt of hardware to installation and timely hand-off to business.  successfully led technical analysts from defining project requirements and designing process flow through final delivery of organization services. 



page 1 of 3

david m. dixon                                                                                                                          page 2 of 3


04/2001 - 07/2004

bombardier capital, inc

jacksonville, fl

hours per week: 40

salary: $71,000/annual

supervisor: mark rizk; phone:xxx-xxx-xxxx; permission to contact: yes

site it manager

decisively directed 14-member staff of database/lotus notes administrators, network administrator, desktop technicians, as400 systems administrators, and computer operators in providing 7/24 support of over 1k employees within a multi-site environment.  consolidated 2 logistically remote data centers into one centralized location, strategically driving full-scope consolidation project under budget and ahead of schedule while minimizing user support degradation; redesigned computer room and evaluated electrical/hvac requirements as well as streamlined from 3 ibm as400 mainframes to 2 while concurrently reducing servers from 67 to 42.

demonstrated exceptional prioritization and organization skills in simultaneously managing multiple projects focused on ensuring optimal user community support and providing cutting-edge technologies; included upgrading all server and pc operating systems, reducing printers, replacing network core switch, and upgrading cat-5 cabling. actively partnered with programmers and database administrators in facilitating change management procedures.  designed and integrated disaster recover/emergency preparedness plans; led team through successful remote disaster recovery testing.


07/1998 - 04/2001

penske truck leasing

atlanta, ga

hours per week: 40

salary: $70,000/annual

supervisor: fred spivey; phone: 714-223-5833; permission to contact: yes

computer systems manager

managed 5-member staff providing support to over 150 u.s. and mexico locations; encompassed as400, tokenring lan, ethernet lan, point of sale (pos) system, avaya pbx, and frame relay. researched and launched new high capacity tape backup system resulting in 40% reduction in off-site storage costs.


04/1996 - 07/1998

computer mart of georgia

jonesboro, ga

hours per week: 40

salary: $60,000/annual

supervisor: lowery scarborough; phone: unknown; permission to contact: yes

systems administrator

supported broad functions of risk management service and central supply departments through efficient management of multiple as400s and related peripherals.  additionally maintained system security, database management and data integrity.



cincinnati bell info systems

atlanta, ga

hours per week: 40

salary: $33,000/annual

supervisor: patrick murphey; phone: unknown; permission to contact: yes

technical support specialist

provided vital hardware/software support of client cable television corporate center applications programs controlling key business functions spanning general ledger, billing, inventory control, and subscriber information.  contributed strong research, analysis and troubleshooting skills toward promptly resolving issues through revision of rpg and cl programs in a real-time environment.

david m. dixon                                                                                                                          page 3 of 3


07/1993 c 10/1994

t.j. maxx distribution center

charlotte, nc

hours per week: 40

salary: $24,000/annual

systems supervisor

efficiently supervised multi-shift data center operating as400 supporting all facility operations.  resourcefully developed and executed data facility startup procedures substantially reducing costs and streamlining planned production through innovative structural and equipment changes.


10/1991- 07/1993

cb murray corporation

charlotte, nc

hours per week: 40

salary: $24,000/annual

supervisor: mike dukes; phone: unknown; permission to contact: yes

programmer analyst

efficiently maintained rpg programs supporting full-scope distribution center functions.


military background


08/1971 - 10/1991

u.s. air force

multiple domestic and global locations

hours per week: 40

salary: $32,000/annual (ending)

supervisor: ben baluyot; phone #: 011-81-611-734-1434; permission to contact: yes

e-7 (msgt); assistant director of communications/data processing manager/computer operations supervisor/shift supervisor/computer operator/programmer

actively supported clark ab-philippines operations and over 10k personnel through effective management of a cross-functional, multi-national data center staff ranging from operators and programmers to database administrators. successfully facilitated 30% increase in production and achieved 25% reduction in budget and personnel while simultaneously managing hardware/software upgrades with zero degradation in customer support. 

designed, introduced and administered comprehensive physical/computer security, training and reliability programs leading to 40% increase in productivity and system integrity concurrent with 55% decrease in security violations.

honorably discharged; served during both vietnam war and operation desert storm.




community college of the air force

degree: a.s. computer science and data processing

earned: 1984

gpa: 2.8/4.0 scale


california state university, northridge

no degree: computer science studies




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