Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

 

Creative, financially-astute and dedicated Product/Program Manager eager to contribute extensive talents toward supporting a dynamic company in optimizing bottom-line performance.

 

 

Exceptional strengths in strategic planning, business development, and portfolio management. Proficiency in all aspects of project and program management including P&L, budgeting, financial management, client relationship management, and new product development and implementation. Excel in team building and leadership; empower, motivate and inspire personnel, consistently focusing on accountability, client satisfaction, productivity and team cohesiveness. Plan, analyze, define and implement policies, strategies, tactics and procedures to optimize quality standards, company reputation, profitability, and revenue growth. Highly versatile; quickly adapt to new roles, responsibilities, markets, technologies and environments.

Key Qualifications:

 

         Generated $9.6M by organizing and launching new 3^rd party-sourced protection product.

         Championed roll-outs of three internal products to four affiliates spanning ten different channels within one year.

         Handled sale of 650,000-member portfolio valued at $81M in revenue, and efficiently converted extensive volume of records to 3^rd party buyer.

• Skillfully managed financial aspects for $10.8B mortgage banking division by overseeing budget administration, P&L analysis, re-forecasts, and full monthly close process for multiple companies within portfolio.

• Considerably elevated TIG s quality of underwriting as measured by periodic audits while consistently meeting specific production and pricing goals.
• Exercised exceptional negotiating talents to administer multi-million dollar insurance policies as well as reinsurance and collateral contracts with key TIG accounts such as National Basketball Association, NASCAR, and Major League Baseball.
• Captured substantial cost savings by overhauling budget, decreasing dedicated staff by 75%, and delivering final product in record time.
• Strengthened profitability for TIG by meticulously analyzing program rates of return to identify problems and swiftly devise solutions.

 

 

Citigroup, Irving, Texas, 2003 to Present

Program Director (SVP) Enhancement Services, Credit Cards (2006 to Present)

Finance Director Mortgage Banking, CitiFinancial Mortgage (2004 to 2005)

Marketing Director, Citi Assurance Services (2003 to 2004)

• Conceptualize, orchestrate and manage innovative marketing strategies for insurance and non-insurance products, constantly assessing market conditions, customer demographics and channel metrics to maximize impact and profitability.

 

Continued

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Professional Experience continued

 

• Leverage internal and external resources to assemble and promote compelling offers for new marketing campaigns.
• Combine strong communication and interpersonal skills to nurture and maintain relationships with Citi affiliates, SBU partners and largest product service provider to Citi Cards.
• Prepared budgets and forecasts to support marketing efforts, and accurately reported revenues on all 3^rd party club business.
• Introduced Citi Assurance Services first supplemental insurance product spanning multiple marketing channels.

 

 

TIG Insurance Company, Irving, Texas, 1994 to 2002

Program Manager Sports, Leisure and Entertainment Division (2000 to 2002)

Finance Manager Professional Liability Division (1997 to 1999)

Senior Financial Analyst Claims Division (1996 to 1997)

Financial Analyst Management Reporting (1994 to 1995)

• Steadily advanced through a series of promotions based on proven performance and results; most recently tasked with optimizing profitability of $350M Sport, Leisure & Entertainment book of business.
• Demonstrated proficiency in P&L management, and diligently monitored market conditions to anticipate and respond to consumer trends and activity.
• Seamlessly aligned marketing efforts and underwriting guidelines with 3^rd party broker.
• In earlier role, spearheaded finance management functions inclusive of annual budget development and monthly variance analysis for $250M division that included ten professional liability programs and a construction program.
• Exhibited outstanding critical thinking abilities in resourcefully formulating variable-cost pricing model in Microsoft Access to minimize monthly claim expenses.
• Designed automated tools with Access and Excel applications which query database to immediately identify overpayment of commissions and ceded reinsurance premiums.

 

Prior Experience includes role as Senior Internal Auditor, AVP with Bank Of America in Dallas, Texas from 1989 to 1994.

 

 

Master of Business Administration, Baylor University, 2002

 

Bachelor of Science in Business Administration, Oklahoma State University, 1988

• Major in Finance, Minors in Accounting and Economics