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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


Information Technology Director

Well-rounded and energetic professional with 20+ years of management experience

seeks new challenge and opportunity to apply consummate skills as an IT Director.


Key areas of Expertise

   Project Management

   IT Infrastructure Design

   IT Plan Writing

   Business Development

   Business  Operations

   Budgeting & Forecasting

   Profit and Loss Reconciliation

   Vendor Negotiations

   Cost/Trend Analysis

   Disaster Recovery Planning

   Data Restoration

   Leadership and Training

   Personnel Management

   Customer Service

yyyyyy x. yyyyyy

Professional Profile                                                         

  Escalate business development through innovative initiatives that increase productivity and revenue growth; exceed goals and objective while adhering to all standards and regulations

  Creative and results-driven IT professional with 20 years of management experience; expertise in customized system builds and deployment, disaster recovery and database maintenance, and IT infrastructure planning design, manufacturing, and implementation

  Organized and detail-oriented; direct planning and implementation of multiple projects, prepare budgets, forecasts, and Profit and Loss statements, and conduct cost awareness and trend analysis

  Exhibit excellent personnel management and leadership qualities; participate in recruitment, conduct employee evaluations, and maintain scheduling; establish a positive work environment encouraging employee development and training

  Communicate technical and complex information easily and concisely; valuable IT plan writing experience and strong public speaking skills; ensure exceptional customer service

  Demonstrate diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, customized solutions

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Technical Expertise                                                           


   ASUS motherboards on AMD and Intel Platforms

   DELL, APPLE, HP and IBM product lines

   Adaptec Raid Controllers, HP Tape Drives, Ricoh Aficio Network, and DocuServe Print environments

   Windows SE 2003, Mobile 5.0 Dell, and HP PDA devices

   Audiovox and Verizon Mobile Devices

   iPhone and Blackberry pocket computing

Server Services

   Active Directory, TCP/IP, DNS, DHCP, Terminal Server, Exchange, FTP, File and Print Services, SQL, WSUS, Office Messaging, VERITAS Backup Exec, Symantec Corporate AV, Ghost Cast Server, and Ultra VNC deployment


   Netopia, Juniper and Linksys firewalls, routers and switches

   Netgear and Linksys switches and WIFI Routers and Waps

   Dell POE Switches, and Shoregear Switches for Shoretel VOIP Phone Systems

Operating Systems

   Server 2008, 2003, 2000 and NT4.0

   Windows 3.0/95/98/NT/2000/XP/Vista/Windows 7


Telecom Services

   AT&T MIS services, MPLS and Data, PAETEC managed services, and Verizon and Attend mobile networks

   Vertical and Shortel Systems

   Cisco Phone Systems


   Microsoft office platforms, Adobe Creative Suite, Crystal Reports, MAS 90, and Symantec Antivirus

   Backup Executive, Ghost Suite solutions, and SYMPREX Outlook signature manager

   Kantech Security Systems

   XML Client HVAC

   OfficeWyse, Homecare Homebase, and McKesson

   Peachtree Accounting, MAS 90, and various EDI platforms

   Citrix ICA clients

   Autodesk 3d Studio Max, Alias Maya Suite, and AVID Liquid Editing



   MS Log on scripting

   Juniper CLI


Additional Experience

   IT infrastructure Planning Design and Manufacturing and Implementation

   Active Directory Design and Deployment

   WAN routing design and implementation on Netopia and Juniper platforms

   Telecommunications Implementations

yyyyyy x. yyyyyyEmployment History                                   

Assistant Manager of Technology                                                                             09/2009 C Present   

United States Census Department City, State

   Essential Key player managing all technical aspects of the 2010 Decennial Operations for Marion County

   Skillfully direct and maintain daily network operations; conduct troubleshooting

   Accurately document network and hardware issues on the Government network, and monitor IT tickets in the REMEDY ticketing system


Director of Information Technology                                                                           05/2005 C 05/2009  

Nightingale Home Healthcare, Inc. Carmel, IN

   Successfully grew Company and increased annual sales from $3M to $75M in 4 years; expertly deployed 500+ Mobile POC devices to expedite charting and increase Medicare billing

   Boosted business development and maximized productivity through customized system builds, efficient project management, and positive vendor relationships

   Launched deployment of various systems including a financial accounting system, two clinical software systems, in-house ticketing system, training systems, and a Voice over Internet Protocol (VOIP) for Shoretel phone system

   Demonstrated superior personnel management of four engineers, network administrators, and technicians; developed a training program for international internships

   Decreased 3rd party consultant fees over 40%; systemized workstation and server builds

   Created and implemented domain environment; scripting and remote access systems

   Effectively implemented Wide Area policy based VPNS and Policy Based Routes for MPLS and data

   Skillfully managed Electronic Data Interchange (EDI) transmissions

   Supported Hommed Vital Signs monitoring with 24 hour patient care

   Initiated and designed a Technology Plan and forecasting for all IT fiscal activities


Computer Consultant                                                                                                08/2001 C 05/2005  

Luchtman Computer Systems Indianapolis, IN

   Deployed 40+ networks across the United States; custom designed and manufactured server environments for various types of clients including advertising, oral surgical, churches, and legal and accounting firms

   Essential team member providing support to imaging databases, exchange and domain environments, and telecommunication implementation

   Stimulated positive work environment serving as IT manager; provided ongoing training and documentation, server/desktop support, established positive client relationships, and maintained backups and disaster recovery implementation

   Efficiently automated ghost cast images and system builds

   Expertly designed and supported VPN and routing structure


Fast and Full Service Dining Concepts City, State                                                   08/1989 C 08/2001

Walt Disney World, Boston Market, Ground Round, Rainforest Caf , PF Chang s, Lone Star Steakhouse and Saloon, and Sky Asian Bistro

Multiunit Manager

   Successfully managed three restaurants including high volume bar, full service bistro and counter service operations; provided full concept development of Asian Bistro and Wine Bar

   Demonstrated personnel management qualities; oversaw recruitment, team development and training, and established General Managers

   Effectively directed budgeting and financial reconciliation

General Manager

   Skillfully managed business operations varying in volume from $100M to $1.1M; supervised implementation of menus and beverages

   Assumed direct accountability of all profit centers; encouraged strong team relationships and ensured superior customer service

   Demonstrated expertise in personnel management; supervised four Assistant Managers and  500+ team members; efficiently maintained all scheduling

   Served as Training Manager; lead Philadelphia Concept in 150 locations

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Education & Professional Development                       

Associate s Degree in Specialized Technology Computer Animation                                            1999

Art Institute of Philadelphia Philadelphia, PA


Bachelor of Arts in Film Production                                                                                              1989

Binghamton University, SUNY Binghamton, NY


A+ Certification                                                                                                                           DATE

Network Plus Certification                                                                                                           DATE

Solid Computer Decisions                                                                                                           DATE


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